Job summary
- Main area
- Secretarial
- Grade
- Band 3
- Contract
- Permanent: 4 days per week including Thursday and Friday
- Hours
- Part time - 30 hours per week (Would accept 28 hours per week over 4 days (needs to include Thursday & Friday))
- Job ref
- 269-SFT8563
- Employer
- Salisbury NHS Foundation Trust
- Employer type
- NHS
- Site
- Salisbury NHS Foundation Trust
- Town
- Salisbury
- Salary
- £22,816 - £24,336 pro rata if part time
- Salary period
- Yearly
- Closing
- 09/07/2024 23:59
Employer heading
Secretary/Administrator - Speech & Language Therapy
Band 3
Job overview
This is a Band 3 Administrator/Secretarial post up to 30 hours over 4 days per week including Thursday and Friday.
The post holder will work in a friendly team of approx. 25 Speech and Language Therapy staff, and will be based in the Admin Office/Reception in the department, to support your colleagues, the Speech and Language Therapists, patients and visitors.
The role involves being able to concentrate in a shared and busy office with frequent interruptions, and a wide variety of tasks and responsibilities. You will need to be able to learn quickly to follow complex systems and to become an efficient and effective member of the team, who can respond in an appropriate and timely way. You will need to be calm when under pressure, to present a professional and friendly manner to patients and staff. Flexibility is essential to cover for colleagues and to manage the competing demands of the job. There will be regular and ad hoc days when you are the sole Administrator for the department.
Main duties of the job
- To provide efficient and comprehensive administrative and secretarial support to the Speech and Language Therapy Department.
- To be the first front line contact with patients and visitors to the Speech and Language Therapy Department.
- To be responsible for dealing with telephone enquiries and messages from patients, SaLTs and other staff from a variety of organisations.
- To be responsible for ordering all departmental office supplies and therapy equipment/resources.
- The post holder will be accountable for their actions and need to work independently using their own initiative, and be able to prioritize appropriately when there are competing demands.
- The post holder will be expected to work as part of the team; this may also include episodes of working as the sole Administrator for the department on some days.
Working for our organisation
Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we’re driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.
We are an acute Trust, rated “Good” by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.
We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.
Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don’t just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk
Detailed job description and main responsibilities
Please see attached Job description and person specification for full details of roles and responsibilities.
Person specification
Knowledge and Skills
Essential criteria
- Excellent written English
- Ability to communicate clearly
- Ability to use own initiative and suggest appropriate changes
Desirable criteria
- Knowledge of medical terminology
- Twitter and websites
Qualifications
Essential criteria
- RSA II or equivalent in typing/word processing
- Advanced computer skills
- GCSE in English Language or equivalent
- Proficiency in Arithmetic.
Desirable criteria
- Computer skills NVQ3 level or equivalent.
- ECDL
Experience
Essential criteria
- Secretarial including knowledge of office procedures and organisation
- Computer literacy for excel & comprehensive use of MS Word
- Fast and accurate copy typing and audio typing
- Experience of working independently and as part of a team
Desirable criteria
- Previous NHS office / secretarial experience
- Experience of using Lorenzo
- Experience of using Big Hand & Oracle & other hospital databases
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lucy Puxley
- Job title
- Lead Administrator for SALT Dept
- Email address
- [email protected]
- Telephone number
- 01722345571
- Additional information
Lisa Hirst, Head of Service, Speech & Language Therapy, [email protected] Tel 01722 345571
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