Job summary
Employer heading
Catering Assistant
Band 2
Great Western Hospitals NHS Foundation Trust is a unique organisation, serving as the sole integrated provider in the Bath and North East Somerset, Swindon, and Wiltshire system. Our scope extends beyond boundaries as we oversee adult community services in Swindon and provide acute care from the Great Western Hospital.
Our 5,500 staff have 1.2m patient contacts a year, with 13,000 operations carried out in our Theatres, around 4,000 babies born, and our emergency attendances are now well over 100,000 per year. Those numbers only tell part of our story about what an exciting time it is to join Great Western Hospitals.
We are cultivating a culture that fosters our ambitions, prioritising equality, diversion, inclusion, wellbeing, and leadership. We aim to create an environment where every member of our team can truly thrive.
The Trust is a Disability Confident Employer; all applicants who have a disability can opt to be considered under the guaranteed interview scheme, which means that, providing they meet the minimum essential criteria for the post, they will be offered an interview. We are also proudly accredited as a Veteran Aware organisation and have signed The Armed Forces Covenant.
If we receive a high volume of applications, we may close adverts prior to the published closing date. Therefore, we advise you to complete and submit your application as soon as possible.
Job overview
Previous applicants need not apply
We are looking to recruit a Catering Assistant at Savernake Community Hospital, working 5 days a week. This will include weekend work, at enhanced rates. The post is for 37.5 hours per week.
The successful candidate will be responsible for achieving a high standard of catering practices. Ensuring all food produced meets the required standards for safety, quality and presentation. Complying with the Trust's catering policies and procedures and adhering to Food Safety regulations.
Main duties of the job
To assist in providing a food and beverage service for the benefit of patients, staff and visitors, by preparing and serving meals, snacks, drinks and other basic food items to specified standards.
All catering staff will be expected to demonstrate a flexible attitude to their work and provide a high level of customer care when dealing with patients, visitors and staff.
We take pride in our Hotel Services Team the services we provide to our patients, staff and visitors, and in order to maintain our own high standards we are looking for reliable and enthusiastic staff to join our team at Savernake Community Hospital.
Benefits include generous paid holidays, weekend and public holiday enhancements, optional pension scheme and uniform.
Relevant qualifications and/or experience would be an advantage but are not essential as we will provide full training.
Working for our organisation
Our STAR values – Service, Teamwork, Ambition and Respect – are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.
Detailed job description and main responsibilities
Prepare salads, sandwiches, sauces, soups and other basic food items.
Undertake duties associated with providing a pre-prepared meal service ensuring food safety regulations are followed at all times.
Make adjustments to menus at short notice to meet the needs of patients and their nutritional requirements.
Assist with the day to day operations of the on-site café providing light bites and beverages for staff and visitors to the site.
Communicate changes and shortages etc. with ward staff and patients to ensure all patients dietary requirements are fulfilled.
Prepare and serve modified meals to patients that are on special diets in line with national requirements
Undertake clearing, machine and manual washing up and cleaning duties in accordance with departmental schedules and standards.
Receive, check and record deliveries for quantity, quality and temperature where applicable, then storing so that stock rotation and segregation procedures are followed.
When necessary act as point of contact for the Supervisor in their absence, ensuring rotas are covered and all shifts are adequately staffed.
Undertake service duties such as plating individual patient meals or bulk dishing into trolleys, ensuring departmental standards of time and temperature control are met. On sites which have staff/public dining facilities, undertake those service duties and operate the till where a cash system is in place.
Cash handling and reconciliation of daily takings from the retail outlet.
Ensure that all equipment is used and stored in a healthy, safe and clean condition, reporting any defects or failures appropriately.
To use all cleaning materials in accordance with manufacturers’ instructions and departmental procedures, storing safely and securely when not in use.
When required to place requisitions/orders.
Participate in staff induction, all statutory and mandatory training.
While on duty wear the uniform supplied, conforming to the standards of the Trust’s Uniform policy and wear/use protective clothing/equipment when appropriate.
Person specification
Qualifications
Essential criteria
- General educational level of numeracy and literacy
- Basic food hygiene knowledge/qualification
- Basic Health and Safety knowledge/qualification
Experience
Essential criteria
- Catering background
Desirable criteria
- NHS background
Skills
Essential criteria
- Interpersonal communication
- Ability to follow and convey written instructions/notes
- Physical skills/abilities to undertake catering duties
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Janice Dunn
- Job title
- Catering Manager
- Email address
- [email protected]
- Telephone number
- 07789 868578
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