Job vacancy: Risk and Assurance Administrator, Yorkshire Ambulance Service NHS Trust, Wakefield

Job summary

Main area: Administration
Grade: Band 3
Contract: Permanent
Hours: Job share - 18.75 hours per week (Working pattern to be agreed between parties)
Job ref: 174-R&AA-100724

Employer: Yorkshire Ambulance Service NHS Trust
Employer type: NHS
Site: Springhill 1/Home Working
Town: Wakefield
Salary: £22,816 - £24,336 Per annum, pro rata
Salary period: Yearly
Closing: 24/07/2024 23:59
Interview date: 05/08/2024

Risk and Assurance Administrator

Band 3

Detailed job description and main responsibilities

Meeting administration for the directorate, teams and individuals
Communicate complex and often highly sensitive information with regard to Data flag processes and YAS procedures to both internal and external stakeholders, not exhaustive to Safeguarding, Police and Probation Services
Provide, receive and co-ordinate routine and complex information in regards to violence and aggression and medical flags
Place, co-ordinate and manage data flags for the Frequent Caller Team and Safeguarding Team, highlighting concerns raised via the Data flag process
Carry out assessments of risk based upon established methodology (THRIVE) and use this in the application of Data Flags
Maintain records of data specific to Data Flagging, inclusive of the incident management system
Extract and analyse information utilising IT systems to maintain references, evidence and patient identifiable information, systems including but not limited to Datix, SystmOne, CAD, Adastra and Cleric to identify and review risks associated with violence and aggression
Investigate complex information requirements and provide assistance and advice as required on all violence and aggression issues
Ensure all violence and aggression data flags are investigated in a timely manner to reduce risk by organising and maintaining effective procedures and filing systems for placing reviewing, updating and removing Data Flags
Plan and provide agenda, data and minutes for Safer Responding Group as part of Data Flag policy review and levelling.

Person specification

Skills

Essential criteria

Excellent communicator (both verbal & written) and a good telephone manner
Ability to deal with an unpredictable workload ensuring key priorities and deadlines are met through effective time management
IT literate and competent in the use of data bases, word processing packages, spreadsheets, Power-Point with an aptitude for learning specialist systems (such as Adastra, CAD, Cleric, Datix and Systmone) and ability to extract information and analyse trends
Demonstrates integrity, understanding and maintenance of confidentiality and handling sensitive issues
Ability to deal with people and difficult situations

Experience

Essential criteria

Significant experience in administrative systems
Significant experience of producing letters, memos, agendas reports and notes
Experience in use of spreadsheet and database systems
Experience of handling confidential information

Qualifications

Essential criteria

Educated to GCSE Standard at Grade C or above in Mathematics and English
Level 3 qualification in relevant field e.g. NVQ Level 3 in Business Administration or equivalent demonstrable experience

Yorkshire Ambulance Service NHS Trust is committed to having a diverse and inclusive workforce which reflects the communities and patients we serve across the Yorkshire region. Our ambition is to work together to promote a more inclusive environment, which attracts candidates from all sections of the community and signals our commitment to embracing diversity and promoting inclusivity.

As an inclusive organisation we welcome applicants irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We particularly encourage applications from people who are underrepresented within our sector, including people with lived experienced from Black, Asian and minority ethnic backgrounds, people from the LGBT+ community, people with caring responsibilities and people with disabilities. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process, for applicants who meet the essential criteria for the job vacancy, and consideration of reasonable adjustments for people who have a disability under the “Disability Confident Scheme”.

Please note the salary range stated in advertisements is calculated on a pro rata basis if the vacancy is part time.

Disclosure and Barring Service

Yorkshire Ambulance Service NHS Trust is committed to safeguarding & promoting the welfare of children & vulnerable adults. Many of our posts are subject to a Disclosure & Barring Service check (DBS). Should this position be subject to a DBS check the cost will be recovered from your salary as a one-off payment. Currently the charges made by the Disclosure and Barring Service (incl. application fee) are £41.90 for an enhanced check and £21.90 for a standard check.

Any correspondence regarding an application will be sent electronically via the Trac Jobs Website to the email address that was provided at the time of the application. It is important, therefore, that you read your emails on a regular basis and respond as necessary.

The Yorkshire Ambulance Service Trust reserves the right to close adverts before the published closing date due to high volumes of applications received.

Our values underpin everything we do and how we do it; Kindness, Respect, Teamwork, Improvement.