Job summary
- Main area
- Corporate team
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 18.75 hours per week (18.75 hours)
- Job ref
- 423-6228890
- Employer
- Airedale NHS Foundation Trust
- Employer type
- NHS
- Site
- Airedale NHS FT
- Town
- Steeton
- Salary
- £22,383 per annum
- Salary period
- Yearly
- Closing
- 18/07/2024 23:59
Employer heading
Patient Safety Support Clerk (Band 2)
NHS AfC: Band 2
Be part of our future landscape
At Airedale, we are committed to promoting equality, diversity and inclusion. We actively encourage applications irrespective of people’s age, lived experience of living with a disability or long-term conditions, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Increasing our diversity and supporting our organisation to be more inclusive is a key priority here at Airedale and our teams are at the centre of how we work towards this.
We appreciate all people may have diverse and individual needs and we pride ourselves on supporting all people to thrive and flourish at work. We have frameworks in place that support reasonable adjustments and flexible working for colleagues throughout their working lives which starts at recruitment.
These are exciting times for Airedale. We have the once-in-a-career opportunity to be involved in the planning and building of a completely new hospital here on our Steeton site by 2030. By joining us now you’ll be a key part of our journey over the next few years, with the chance to input into a state-of-the-art, modern healthcare facility that will deliver care to our communities for decades to come. We are also on the journey to a new electronic patient record, part of our wider ambition for our digital future – a future that builds on our significant telemedicine and digital care success. Ultimately, what makes Airedale special is our people. Not just our staff, but our volunteers, patients, visitors, and wider population who make up the Airedale family. This is a Trust that sits at the heart of our community, and our communities are very proud of their Trust.
Job overview
An exciting opportunity has arisen for an enthusiastic and pro-active individual to join the Patient Safety Team.
The successful candidate will support the Patient Safety team with various aspects of administration work Monday to Friday. This will include dealing with enquiries from staff and various types of correspondence.
18.75 hours
Main duties of the job
A key area of the role will be to provide support with the Trusts Local Risk Management System (Ulysses). This system is used to manage the risk register, incident reporting, Patient Safety Alerts, PALS and Complaints and information requests made to the trust.
- Support communication within the team, to include answering the telephone to manage or re-direct any queries.
- Support with general administration duties, sending emails, taking notes, meeting minutes and filing documents electronically.
- Responsibility for monitoring the Quality and Safety email inbox on a daily basis, actioning any emails and information requests.
- To be familiar with and understand the different modules within the Ulysses system in order to provide support and training to the clinical teams who use them.
- Provide the required administration support for the Ulysses system and associated modules. For example, providing specific access to incidents or sending notifications to staff via the Ulysses system.
- To develop a basic understanding of medical terminology across several specialities and have an understanding of the importance of accurate recording of information.
Working for our organisation
We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.
We want to attract staff who embrace our Right Care behaviours of compassion, a commitment to quality of care and working together for patients we want to make these part of our DNA.
Detailed job description and main responsibilities
For further information and full details of the job role please see the attached job description and person specification.
Person specification
Skills
Essential criteria
- Effective communication skills
- Ability to manage and prioritise own workload
- Ability to work independently and as part of a team
Desirable criteria
- Knowledge of the Ulysses system
- Knowledge of Excel
Qualifications
Essential criteria
- Educated to GCSE standard in maths and English or equivalent
- Understanding of the Data protection act
Desirable criteria
- Patient Safety Syllabus training level 1
Personal attributes
Essential criteria
- Must be able to demonstrate behaviours consistent with the trust’s values and behaviours
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lisa Cook
- Job title
- Head of Patient Safety and Learning
- Email address
- [email protected]
- Telephone number
- 01535294363
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