Job summary
Employer heading
Catering Assistant - Retail (Grade A)
Grade A
AGH Solutions is a wholly-owned subsidiary of Airedale NHS Foundation Trust. We are proud of our NHS heritage, and proud to be supporting Airedale’s clinical services.
We provide a wide range of services from traditional facilities management and estate maintenance, to sterile services, wheelchair engineering and procurement, to clients both within and beyond the NHS.
Job overview
Are you passionate about customer service, interested in retail and food? If so, we may just have the job for you in our onsite restaurant.
Following a major investment in our restaurant, we are now looking for additional colleagues to join our restaurant team – full training will be given.
Our Catering Assistant – Retail role is very varied, one day you could be serving breakfasts, and lunch to colleagues, patients and visitors, the next you could be assisting with hospitality for colleagues, to then making our inhouse baguettes, fruit pots or helping to place orders. The days are busy, but very varied, and rewarding.
Our restaurant is open 7 days a week, 365 days a year, so you will need to be flexible, and be able to adapt to change, our shifts vary from 0700-1900, and should you be successful in your application your shifts will be allocated on a 5 from 7 basis on a roster, which will be issued at least 2 weeks in advance.
Full Training will be given, and we welcome applications from those in under represented categories. We want to make sure our colleagues are a true representative of the service users, and our local area. Training will be initially for 2 weeks Monday-Friday.
Due to the nature of this role you will need to be 18+ in order to fulfil this role.
Main duties of the job
The role of the Catering Assistant - Retail is to carry out all duties to the required standard for the provision of the catering services within the Hospital. To communicate with the Catering Supervisor and Management any problems and potential improvements in providing the service and to work to achieve departmental objectives
Working for our organisation
We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.
We want to attract staff who embrace our behaviours of compassion, a commitment to quality of care and working together for patients – we want to make these part of our DNA.
Detailed job description and main responsibilities
For further information and full details of the role please see attached the job description and person specification.
Person specification
Qualifications
Essential criteria
- GCSE Maths & English or equivalent
Desirable criteria
- Food safety course level 1
- Customer Service Training
Experience
Essential criteria
- Previous experience working with the public/customers
- Working to schedules, procedures and deadlines
Desirable criteria
- Previous experience of working in a hospital/healthcare/care home environment
- Previous experience of complying with Health and Safety regulations
Knowledge
Essential criteria
- Understanding of Confidentiality
- Demonstrates an understanding of Dignity and Respect
Desirable criteria
- Knowledge of cleaning procedures.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Gareth Williams
- Job title
- Head of Patient Meal Services
- Email address
- [email protected]
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