Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 990-NEY-6774049-E
- Employer
- NHS England
- Employer type
- NHS
- Site
- Any NEY based office (Hybrid working)
- Town
- NEY office base
- Salary
- £29,970 - £36,483 per annum
- Salary period
- Yearly
- Closing
- 01/12/2024 23:59
Employer heading
System Coordination Officer
NHS AfC: Band 5
Our Organisation
The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
Job overview
The System Co-ordination team will work with allocated Integrated Care Boards (ICBs) to deliver NHS England national and regional priorities including key change programmes; operational response; and continuous improvement of services. The team will engage with system partners and other agencies as required e.g. Care Quality Commission.
The System Co-ordination team will coordinate and align intelligence, insights and interventions into local organisations and systems in line with the Oversight Framework and relevant national guidance.
As a support officer, the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across geographical system team to provide administrative support to team members.
Main duties of the job
- Provide and support colleagues with a wide range of administrative and computer skills as well as maintaining a range of knowledge and understanding of procedures, protocols and functions.
- Act as first point of contact to area of work for a wide range of stakeholders.
- Contribute to the information management of performance, taking a lead for specific projects.
Working for our organisation
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on the Government website.
Detailed job description and main responsibilities
- Provide efficient and effective PA , including inbox and diary management.
- Support teams to ensure that the portfolio of tasks/projects is planned, managed and delivered effectively.
- Support and inform the targeting of resources, monitoring spends, implementation and evaluation of the tasks/projects by providing high quality support including complex information and analysis, communications and stakeholder management.
- Ensure accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers and ensuring the management of specific tasks, lead reporting and analysis across a range of specialties, functions and projects.
- Be a key member of the team as well as supporting effective communication and stakeholder management, both internally and externally.
Person specification
Qualifications
Essential criteria
- Educated to Degree level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
Knowledge
Essential criteria
- Knowledge of administrative procedures, project management or information analysis.
Skills and Capabilities
Essential criteria
- Excellent time management skills with the ability to re-prioritise.
- Provide efficient and effective PA support to the COO, including inbox and diary management.
- Project management skills.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Emma Hidayat
- Job title
- Head of System Coordination
- Email address
- [email protected]
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