Job summary
- Main area
- Management
- Grade
- NHS AfC: Band 9
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 990-NHP-6793010-E
- Employer
- NHS England
- Employer type
- NHS
- Site
- Wellington House
- Town
- London
- Salary
- £105,385 - £121,271 per annum
- Salary period
- Yearly
- Closing
- 01/12/2024 23:59
Employer heading
Deputy Director of Communications and Engagement
NHS AfC: Band 9
Our Organisation
The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
Job overview
Opportunity to shape and lead the communications and engagement strategy for an ambitious major programme that will transform the way we delivery healthcare infrastructure for the future NHS, including developing a legacy of exceptional and enduring capability for Trusts, the wider healthcare system and industry
Main duties of the job
Key aspects of this role will be to:
· Develop, deliver, and embed a clear communications and engagement plan for all NHP activity, ensuring coordination across Programme level activity and Trust-led activity which reflects the wider strategic context and helps deliver the NHP objectives.
· Effective leadership of a high performing team where everyone is able to contribute and supporting professional development.
· Quality assurance for all communications and engagement across NHP’s diverse stakeholder groups to meet the NHP objectives and delivery plan. (e.g., DHSC Sponsor Team, NHS Executives, Trust CEOs, Scheme Project Teams, IPA, Cabinet Office, Treasury, NHP Senior Leadership, and the Public).
· Respond to media enquiries and lead sensitive stakeholder management and correspondence activity.
· Ensure delivery of the communications and engagement plan is appropriately resourced, including the development of new core materials and collateral as necessary
· Ensure appropriate system and processes (e.g., Customer Relationship Management) are in place to enable the implementation of the strategy plans across stakeholders.
· Proactively manage the key risks and issues associated with ensuring appropriate actions are taken to mitigate or respond.
Manage the whole budgetary implications of activity.
Working for our organisation
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on the Government website.
Detailed job description and main responsibilities
You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description.
Person specification
Knowledge and Experience
Essential criteria
- • Extensive strategic communications and engagement management experience.
- • Experience working with senior NHS and government stakeholders (e.g., NHS CEOs, NHSE Board Members and ICBs), providing expert plans and analysis to support reporting and decision-making
Skills, Abilities and Attributes
Essential criteria
- • Inclusive leader who sets high standards, motivates, collaborates, and promotes personal, organisational and cultural development in-line with NHP values.
- • Resilient leader comfortable working with a significant level of ambiguity in a complex and high-pressure change environment.
- • Ability to analyse complex problems and translate strategy into delivery – developing and implementing plans and processes across multiple teams.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
Documents to download
Further details / informal visits contact
- Name
- Donna Pye
- Job title
- Senior Business Manager
- Email address
- [email protected]
- Telephone number
- 07789 754275
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