Job summary
- Main area
- Innovation
- Grade
- NHS AfC: Band 9
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 990-SE-6740309-E
- Employer
- NHS England
- Employer type
- NHS
- Site
- South East Regional Offices (London, Reading, Southampton, Horley)
- Town
- London
- Salary
- £105,385 - £121,271 per annum (exclusive of London Weighting)
- Salary period
- Yearly
- Closing
- 14/11/2024 23:59
Employer heading
Deputy Director Regional Co-ordination Centre
NHS AfC: Band 9
Our Organisation
The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
Job overview
This post is part of the senior structure for the Chief Operating Officer Directorate. The purpose of the COO Directorate is to lead on performance and improvement for the South East Region including:
- monitoring performance against annual operating plans and constitutional standards
- delivering bespoke improvement support to systems via the virtual improvement hub to optimise their overall performance and reduce unwarranted clinical variation
- leading the co-ordination of regional operational planning and assurance.
This role is positioned within the Chief Operating Directorate, reporting directly to the Director of Operational Improvement, with responsibility for:
- The line management and conduct of the Regional Control Centre, including the Regional Operations Centre and the Regional Delivery Unit
- The running of the Regional Operations Centre which is a critical component of managing daily activity.
- The ROC also acts as the single point of contact for the region, ensuring communications both in and out are delivered in a timely and consistent manner
- In conjunction with the Deputy Directors of Performance – Performance and Delivery, management of regional briefings and information for internal and external assurance
- In conjunction with the Deputy Directors of Performance – UEC.
Main duties of the job
The post holder will have accountability and responsibility for the strategic and operational development of the Department/Directorate//Sector.
Plans to achieve the strategy will be underpinned by the delivery of short to medium term objectives.
Key aspects of this role will be to:
- Ensure the strategy is formulated, understood by all stakeholders and is delivered utilising all available resources efficiently and effectively.
- Ensure the development and management of relevant strategic plans, within the Sector.
- Ensure appropriate system and processes are in place to enable the implementation of the strategy plans in the new organisations.
- Proactively manage the key risks and issues associated with ensuring appropriate actions are taken to mitigate or respond.
- Monitoring and establishing accountability on the overall progress of the strategy to ensure completion within agreed timescales.
- Manage the whole budgetary implications of activity.
- Avoid the destabilisation of business as usual.
- Manage and actively promote the relationships with key stakeholders.
- Lead the programme management function of the RDU to support delivery of strategic programs of work across the region e.g. transformation or cost improvement programmes.
Working for our organisation
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Detailed job description and main responsibilities
You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.
Person specification
Qualifications
Essential criteria
- Educated to Masters level or equivalent level or equivalent experience of working at a senior level in specialist area
- Experience of project and programme management techniques and tools such as Prince 2 or Managing Successful Projects
Experience
Essential criteria
- Extensive recent senior operational management experience in an NHS provider organisation.
- Proven senior level experience of leading and delivering complex change and strategy development programmes in a politically sensitive environment
- Experience in delivering QI programmes and applying a QI approach, including developing measurement, evaluation and benefits realization
- Experience of successfully delivering operational productivity including cross organisational cost improvement programmes
Skills
Essential criteria
- Ability to influence and persuade senior stakeholders e.g. system / board directors
- Strong external communications skills in a politically sensitive environment with knowledge of and experience in handling media relations
- Ability to analyse highly complex issues where material is conflicting and drawn from multiple sources (verbal, written and numerical).
- Ability to provide informative reporting on operational and financial information and report this at Board level
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Alison Kingston
- Job title
- Director of Operational Improvement
- Email address
- [email protected]
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