Job overview

The Business Support Officer will provide efficient and effective business and administrative support to the GU. The role is based in the GU Policy and Strategy team and will provide business support to this team, and where required to the wider GU. This may include diary management, email management, travel arrangements, document creation, production, management and meeting and event coordination and some project support work on behalf of the GU.  

NHS England established a Genomics Programme coordinated and led by the Genomics Unit (GU) .   The GU is in the Finance, Commercial and Specialised Commissioning Directorate and will work with all Directorates across NHS England to deliver the overall programme of work. The GU is responsible for the development of NHS England’s strategies and policies for genomics and related issues such as personalised medicine, working closely with relevant National Clinical Directors, Chief Professional Officers and their teams, national Medical Director  

The GMS established in October 2018 is world leading and is the first healthcare system in the world to implement Whole Genome Sequencing (WGS) into routine care. This builds upon the NHS contribution to the 100,000 Genomes Project (the Project) and encompasses ongoing genomic projects inclusive of those emerging from the Life Sciences Industrial Strategy (LSIS) and those genomic projects linked to research and development both nationally and internationally.     

Main duties of the job

The post holder will:

• Provide high quality project, service, initiative and administrative support including information and analysis
• Undertake reporting and analysis of information to support delivery
• Develop and implement robust work processes and systems to ensure appropriate and timely responses to all relevant correspondence;
• Screen emails and alert appropriate team members to urgent requests;
• Handle routine correspondence, draft routine responses and ensure that all correspondence is typed accurately and in a timely manner;
• Organise documents and maintain electronic files as required;
• Field telephone calls and take messages, sometimes sensitive and confidential, ensuring that messages are relayed accurately and promptly and, if possible, resolve simple queries;
• Organise meetings and events including inviting and explaining arrangements to others, managing travel arrangements and distributing papers;
• Proactively arrange business travel and overnight accommodation where required, obtaining the highest quality for the most cost-effective price;
• Printing and photocopying as required;
• Provide administrative support across the Genomics Unit when requested (including minute-taking, presenting MS Teams slides);
• Occasionally provide secretarial and administrative cover for colleagues within the GU.

Working for our organisation

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on the Government website.