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Job summary

Main area
ENT OPD
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week (up to 37.5 hours per week)
Job ref
372-FSS2574
Employer
Calderdale and Huddersfield NHS Foundation Trust
Employer type
NHS
Site
Huddersfield/Calderdale
Town
Lindley
Salary
£23,615 per annum, pro rata
Salary period
Yearly
Closing
15/09/2024 23:59
Interview date
02/10/2024

Employer heading

Calderdale and Huddersfield NHS Foundation Trust logo

Healthcare Assistant ENT Outpatients

NHS AfC: Band 2

Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. 

We are committed to recruiting to our values.  Leading One Culture of Care underpins our values by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care.  

We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate. Please talk to us during the interview process to discuss any flexibility that you may require.

We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us.  Find out more - Why Choose CHFT?

Our Future Plans

The Department of Health and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come. To find out more, please visit https://future.cht.nhs.uk/


 

Job overview

We are looking for a polite, kind and considerate health care assistant that has care experience and can contribute to our ENT outpatient services. This is a small team of staff committed to providing the best experience through our service for the patients ensuring, privacy and dignity and an excellent standard of care.

Main duties of the job

ENT clinics provide 1.1 chaperoning for patients who undergo a range of examinations and procedures. You will work under the guidance and supervision of the nurse in charge to ensure patients are supported during their outpatient appointment. You will assist Doctors as required during procedures and examinations, understanding equipment and instruments required. You will ensure accurate documentation in Electronic patient notes, cleaning and clinic set up as well as decontamination and handling of nasendoscopes.

You will contribute towards the effective time keeping of clinics, preparation of clinics and liaising with relevant support staff as required.

Working for our organisation

We employ more than 6,500 staff who deliver compassionate care from our two main hospitals, Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, health centres and in patients’ homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.

We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children’s and young people’s services; end of life care and outpatient and diagnostic imaging services.

We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza. 

We continue to modernise and invest in our health services to build on our strong reputation. Foundation trusts are public leaders in improving quality in health services. They are part of the NHS – yet decisions about what they do and how they do it are driven by independent boards. Boards listen to their Council of Governors and respond to the needs of their members – patients, staff and the local community.

Foundation trusts provide what the health service wants, yet are also free to invest quickly in the changes to the local community needs, in striving to be the best, and in putting their patients first.

Detailed job description and main responsibilities

Main duties include:

Effective infection control, clinic preparation and set up. 

Chaperoning patients, supporting Drs in clinic and patients during procedures. 

Cleaning and decontamination of equipment and nasendoscopes.

Completion of relevant patient documentation.

work as part of team to ensure patient safety and dignity

Good listening skills, communication to team members and patients

Person specification

QUALIFICATIONS / TRAINING

Essential criteria
  • NVQ level 2 in Health/Care OR Care Certificate issued by an Employer or equivalent acute healthcare experience
  • English & Math’s GCSE grade 9-2 (A*- E)
  • Willingness to undertake any training or development relevant to the role
Desirable criteria
  • Moving and handling training
  • Infection control training
  • Food hygiene training
  • Resuscitation training

KNOWLEDGE, EXPERIENCE & EXPERTISE

Essential criteria
  • Experience of working within a care setting
  • Insight into the roles and responsibilities of the post
  • Demonstrate a commitment to a caring profession
  • Understand the importance of record keeping
Desirable criteria
  • Care experience in a hospital setting
  • Experience of working in a customer service setting
  • Literacy skills
  • Experience of record keeping

COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)

Essential criteria
  • Ability to work as a team member
  • Ability to work in a busy environment
  • Good communication skills
  • Able to work under direction
  • Ability to position patients
  • Ability to stand for long periods of time
  • Caring and Compassionate

Employer certification / accreditation badges

Trust IDApprenticeships logoAge positiveCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthAccredited Menopause Friendly Employer

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Wendy Hewitt
Job title
Outpatient Manager
Email address
[email protected]
Telephone number
07770644998
Additional information

Telephone availaible mon-fri 830-430 only

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