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Prif leoliad
Communications
Gradd
NHS AfC: Band 7
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
990-STR-6774656-E
Cyflogwr
NHS England
Math o gyflogwr
NHS
Gwefan
NHS England Office in Leeds/London
Tref
Leeds/London
Cyflog
£46,148 - £52,809 per annum (exclusive of London Weighting)
Cyfnod cyflog
Yn flynyddol
Yn cau
01/12/2024 23:59

Teitl cyflogwr

NHS England logo

Communications and Engagement Manager

NHS AfC: Band 7

Our Organisation

The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.

As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.

As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

Trosolwg o'r swydd

Do you believe in improving lives through digital, data, innovation and technology?

We’re looking for an exceptional values-led professional to join our busy team. We provide expertise to the Transformation Directorate (4000+ colleagues) ensuring communications is at the heart of planning and decision-making, alongside delivering corporate comms.

This role flexes across multiple programmes, getting involved in everything from products to life sciences, digital infrastructure to data.

You’re a communications generalist with specialised knowledge grounded in practical experience across multiple channels.  You routinely develop communication plans to support business objectives and take ownership of delivery from start to finish. Your written and verbal skills are exemplary and you’re comfortable providing advice and support to senior leaders in a complex environment.

A natural relationship builder, collaborator and problem solver you’re happy working autonomously whilst also being a first-rate team player. You’ll be planning, developing and delivering a broad range of activities with multiple opportunities to stretch and grow.

If you’ve got the right experience and the right attitude, we’d love to hear from you. In return, you’ll be involved in meaningful, varied work with supportive managers, a strong commitment to the right values and behaviours and a great team spirit.

There are 3 positions for this vacancy.

Prif ddyletswyddau'r swydd

The post holder will be expected to support the business needs of the Transformation Directorate. You can be reassigned to different directorates as the business priorities for NHS England change and develop. 

Location - Please note this job vacancy is based in either Wellington Place, Leeds LS1 4AP, Wellington House, London SE1 8UG.

Gweithio i'n sefydliad

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on the Government website

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

  • Develop compelling, integrated, content to best achieve the aims and objectives in their assigned area(s) contributing to forward planning and gridding processes
  • Deliver communications and engagement activity for assigned area(s), developing an excellent understanding of how they align to the communications objectives for NHSE and the overall strategy and business plan
  •  Build effective working relationships with other directorates, regional teams and the national comms team to ensure a one-team coherent approach
  • Provide communications and engagement advice across, for example, written, social media, events, media and marketing disciplines and support to directorate staff to support their work.
  • Produce a broad range of written communications to the highest standard; using expertise and experience to identify the right channels and styles for specific audiences Spot communications opportunities and risks and work with national communications team to manage as appropriate
  • Develop communications and engagement plans for specific projects and manage their effective implementation, ensuring the needs of your defined audiences are met
  • Works on own initiative yet recognises when an issue warrants escalation
  • Provide support to directorate teams on all aspects of their stakeholder engagement.
  • Contribute and participate in the development of professional capability and expertise
  • Where required, manage and lead direct reports

·       Develop credibility as a communications adviser, providing advice and support whilst building strong relationships within their assigned area(s)

    • Ensures involvement and consultation where necessary and takes action when required
    • Ensure adherence to NHSE approval processes and gain sign-off at the appropriate level
    • Deputise for line manager
    • Develop close working relationships with policy and delivery teams
    • Ensure value for money and compliance with communications spend control processes 
    • Identify potential issues that could impact NHSE
    • Contribute to business planning and budgeting for their assigned area(s)
    • Contribute to the team’s administration, planning, evaluation and reporting processes 
    • When required, provide guidance and support to commissioners working in areas affected by service reviews around their legal duties to engage and consult. Ensure each service review complies with statutory guidance, NHS England’s legal responsibilities and processes around managing consultations.
    • When required, advise on, design and deliver national consultation activity across a range of services in directorate portfolios

The post holder will support the Head of Department and their team to ensure that their work stream of programmes are planned and managed effectively and take the lead in assisting in their successful delivery:

      • Manage the team’s business support function, including developing and managing the team’s business plan, progress and reporting risk and issue management.
      • Liaise with appropriate functions within the regions, organisation and the Sector.
      • Manage all corporate business returns, including planning and workforce returns.
      • Develop and implement a content management system to ensure information is properly managed and best practice is shared across the team, Directorate and the wider NHS organisation.
      • Take a lead in the coordination of training & development and recruitment activity across the team.
      • Oversight and management of all aspects of the team/ project budgets

The postholder requires the ability to work to the requirements of the job and workload with an unpredictable work pattern that may include a fast, professional response ‘out of hours’ such as overnight or at weekends to meet the demands of both the organisation and others to meet deadlines (outside of on-call arrangements).

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Educated to Post-graduate degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area.
  • Further training or significant experience in project management, financial management or supporting change management processes.

Knowledge and experience

Meini prawf hanfodol
  • Significant understanding, knowledge and skill in a range of communications disciplines from the following: strategic communications, internal communications, media relations, events, behaviour change, campaigns, marketing, reputation management, change management, stakeholder engagement, project management and public affairs.
  • Detailed experience of working simultaneously on multiple communications and engagement activities, with excellent project management, planning and coordination across a range of communications and engagement disciplines and channels
  • Good understanding of varied communication channels, their impact, limitations, risks and opportunities, and good experience in their use.
  • Demonstrable specialist knowledge in a relevant discipline

Skills Capabilities and Aptitudes

Meini prawf hanfodol
  • Demonstrate excellent levels of written and verbal communication, with the ability explain complicated issues fluently and persuasively
  • Demonstrate a good ability to deliver at pace in complex environments.
  • Work autonomously
  • Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.

Bathodynnau ardystio / achredu cyflogwyr

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Enw
Bernadette Hossack
Teitl y swydd
Senior Communications and Engagement Manager
Cyfeiriad ebost
[email protected]
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