Job summary
- Main area
- Security
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week (Working on a rota basis between the hours of 7pm and 7am involving working weekends and bank holidays)
- Job ref
- B0399-7124448
- Employer
- St Anne's Community Services
- Employer type
- Private Sector
- Site
- Simmons Court
- Town
- Leeds
- Salary
- £12.21 per hour
- Closing
- 10/04/2025 23:59
Employer heading
Support Worker/Night Concierge - Leeds - Part-time Hours
Job overview
Our service assists clients 24 hours a day, 7 days a week. We require an enthusiastic, caring individual to monitor 34 clients across 3 blocks of flats. Support worker experience is essential. You must be confident lone working and having knowledge of mental health, domestic violence and used substances would be an advantage.
Security experience is desirable. If you are confident in dealing with noise nuisance, challenging anti-social behaviour this rewarding job could be for you. These services are set in East Leeds (LS9).Main duties of the job
- Responding positively to customer requests and queries, efficiently offering solutions or recommendations
- Completing concierge check lists, feeding back information, and completing incident reports if required
- Developing and delivering effective administrative procedures
- Ensuring that security of the service is maintained by completing hourly checks and constant monitoring of CCTV
- Ensuring the safety and security of the building
The successful candidate will have;
- Experience of security or working with vulnerable adults in a similar role is essential
- A strong work ethic and duty of care and be able to contribute to a positive team approach
- A positive, can-do attitude
- Must be able to work independently.
- Basic health and safety knowledge
- NVQ2 in Front of House Reception or similar is desirable
Working for our organisation
St. Anne's wants to reward its employees for their hard work. Employee benefits include;
- Rising annual leave each year to a maximum of 33 days (including statutory holidays)
- 24 Hour Employee Assistance Programme
- Continuous opportunities for ongoing training and career development
- Cycle To Work scheme
- Refer A Friend recruitment initiative
- Flexible working opportunities (where applicable) upon successful completion of probation period
- Group Personal Pension Scheme
- Discounted income protection scheme
- Free car parking at most services
- Free life assurance cover
Detailed job description and main responsibilities
As Night Concierge you will provide first contact and security to the customers at night within a supported housing scheme. The post-holder will be responsible for controlling access to the building, dealing with emergencies, carrying out Health and Safety checks and communicating any concerns or events to the rest of the team.
This is an active evening role which will require a high level of diligence, keen observation skills and great interpersonal skills.
We provide 24-hour support to our customers each day and every day. You’ll work on a rota basis between the hours of 7pm and 07:00am and take your turn working weekends and bank holidays.
Person specification
Experience
Essential criteria
- Experience of security and/or working with vulnerable adults in a similar role
Desirable criteria
- NVQ Front of House
- Basic health and safety knowledge
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Further details / informal visits contact
- Name
- Deborah Liddle
- Job title
- Supported Housing Manager
- Email address
- [email protected]
List jobs with St Anne's Community Services in Support Services or all sectors