Job summary
- Main area
- Cyber Operations
- Grade
- NHS AfC: Band 8b
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 990-TD-CY-6402020-E
- Employer
- NHS England
- Employer type
- NHS
- Site
- NHS England
- Town
- Leeds
- Salary
- £58,972 - £68,525 per annum
- Salary period
- Yearly
- Closing
- 01/08/2024 23:59
Employer heading
Senior Content Designer
NHS AfC: Band 8b
Our Organisation
The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
Job overview
We are recruiting for a Senior Content Designer to work within our Security engagement team in our Cyber Operations function.
Cyber Operations purpose is to support safe care and build public trust by building NHS England’s cyber resilience and enabling the wider health system to be cyber resilient, supporting Transformation Directorate’s purpose of delivering the best care and outcomes for the NHS.
Security engagement is at the heart of Cyber Operations. The Security Engagement Team have a dual role within Cyber Operations; one of supporting and improving cyber awareness within NHS England but also supporting an increase in cyber posture within the wider health and care sector through key messaging.
Main duties of the job
About the role
· Responsibility for ensuring that content performance has clear performance metrics, with proven experience of setting up and monitoring content performance across the content lifecycle, across outcomes and outputs.
· Be responsible for content quality and editorial processes, responding to programme priorities, multiple deadlines, changing product requirements and budgetary constraints.
· You will deal with incidents supporting impacted organisations through effective stakeholder engagement
- You will be building strong relationships with internal and external partners which are critical in securing the strategic objectives of the business.
- You will be communicating complex concepts and topics clearly, adapting the approach for different audiences and avoiding jargon.
Working for our organisation
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification for more information about the role and responsibilities.
Please ensure your supporting statement includes demonstratable evidence and specific examples on how you meet the criteria for each of the key skills specified. This will be used in both the shortlisting and interview processes
All NHS England Cyber Security personnel must hold security clearance SC level as a minimum. To meet National Security Vetting requirements, you must have resided in the UK for a minimum of 3 out of the past 5 years for SC clearance. Candidates who were posted abroad for service with HM Government, Armed Forces or within a UK government role - will still be considered. More information on SC clearance can be found here.
Please make sure you meet these requirements before applying for this role. You don’t need to have SC already, however, failure to achieve the requirements for SC after offer, will result in the job offer being withdraw
Person specification
Experience
Essential criteria
- • Experience of developing and delivering effective content based on stakeholder and customer need; developing messages that resonate with the target audience and utilising appropriate channels
- • Hands on experience of delivering a number of the following: o Behaviour change o Crisis / incident response o Channel strategies and development o Stakeholder engagement o Reputation management o Building brand awareness and profile
Desirable criteria
- • Proven experience of working in a creative content design role, producing and maintaining accessible content across a service, translating complex technical information into plain English.
- • Proven experience of working in a creative content design role, producing and maintaining accessible content across a service, translating complex technical information into plain English.
- • Experience of working in a user centered way, using user stories and user research to advocate and ensure content meets user needs.
Skills
Essential criteria
- • Excellent written, presentational and relationship skills: able to present cohesive and persuasive reports, papers and presentations adapting written style and tone to reflect different user requirements and audiences.
Desirable criteria
- Ability to lead and oversee the creation/publication of content and advise on complex issues (including policy and safeguarding).
- Able to use sound judgement, policies, evidence and knowledge to make content decisions and recommendations in a fast paced environment.
- Ability to lead and oversee the creation/publication of content and advise on complex issues (including policy and safeguarding).
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sarah Murphy
- Job title
- Cyber Security Culture and Engagement Lead
- Email address
- [email protected]
List jobs with NHS England in Administrative Services or all sectors