Job summary
- Main area
- Administrator
- Grade
- NHS AfC: Band 4
- Contract
- Permanent: 2 FTE attached to this advert
- Hours
- Full time - 37.5 hours per week
- Job ref
- 990-NEY-6642409-E
- Employer
- NHS England
- Employer type
- NHS
- Site
- Blenheim House,
- Town
- Leeds
- Salary
- £26,530 - £29,114 per annum
- Salary period
- Yearly
- Closing
- 06/10/2024 23:59
Employer heading
Programme Support Administrator
NHS AfC: Band 4
Our Organisation
The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
Job overview
The Programme Support Administrator sits within the Primary Care Directorate of the Yorkshire and Humber Postgraduate Deanery. The Deanery provides leadership for Postgraduate Medical and Dental education and training across the region.
The Deanery's core purpose is to:
- Deliver Postgraduate Medical and Dental education.
- Assure and manage the quality and improvement of education and training, meeting regulator standards.
- Deliver statutory responsibilities defined by the Medical and Dental Act including acting as Responsible Officer for Doctors in Training
- Provide clinical and professional leadership to education and training policy, regulations, standards, reform and delivery.
- Assure the quality and improvement of education and training.
- Focus on addressing the gaps in the workforce across medical roles, professions, healthcare pathways and geographies through education and training.
- Deliver and co-ordinate of nationwide commissioned, education and training programmes.
- Recruit, manage and distribute education and training that requires nationwide delivery, coordination and oversight.
- Maximise the use of digital, technology and innovation in the delivery of education and training.
Main duties of the job
Primary Care supports postgraduate doctors in a General Practice Training Programme across the Yorkshire and Humber region.
The Programme Support Administrator role is vital to our core activities. The successful candidate will be responsible for offering administrative support for multiple workstreams to ensure that a portfolio of tasks is planned, managed and delivered effectively. This includes:
-
Coordinating and managing the annual reviews and placements for our Postgraduate Doctors in training.
- Maintaining our records and databases to ensure our data is accurate.
- Assisting our postgraduate doctors with queries and issues.
-
Providing support for our faculty and postgraduate doctors.
- Arranging and attending school events.
- To manage financial processes and follow established procedures to maintain robust financial records.
More information about the role is contained within the job description and person specification.
This position is offered as a hybrid arrangement with two days per week working in our Blenheim House office in Leeds.
Working for our organisation
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Detailed job description and main responsibilities
We are looking for an organised and enthusiastic professional with demonstrable initiative and proven competence in self-management, organisation, prioritisation and collaborative working within a team. To excel in this role, excellent communication and a customer-oriented approach are required.
An understanding of working in the NHS, robust attention to detail and a proactive problem-solving approach, is essential. Support to develop existing skills will be provided. A comprehensive knowledge of Microsoft packages, including Outlook and Excel will be required when recording and manipulating data, managing communications and organising meetings.
This position provides an excellent opportunity for a dedicated individual to develop their existing administration and problem solving skills as part of a supportive team.
If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!
Person specification
Qualifications
Essential criteria
- GCSE grade C or above (or equivalent) in English and Mathematics
- Formal qualification or training / intermediate knowledge of Microsoft Office Applications or can demonstrate extensive use and understanding of these applications (e.g., Word, Excel)
- Understanding of a range of work procedures and practices, some of which are non-routine (e.g., working with various systems) and require a base level of theoretical knowledge acquired through formal training or equivalent experience
Knowledge and Experience
Essential criteria
- Experience of working in an administrative / support role
- Demonstrable experience of using Microsoft Office Applications, Microsoft Windows, Email and the Internet
- Previous experience working in the NHS or training and education environment
- Experience of creating and/or using spreadsheets and/or database systems to collate information from a number of sources and be able to report on that information
- Experience of working to set protocols and procedures
- Experience of working to deadlines
Desirable criteria
- Experience using Power Automate, Oracle, Oriel and/or TIS
- Experience of administering financial processes (i.e. requisitions, POs, invoices)
- Experience of organising courses
Skills and Attributes
Essential criteria
- Conscientious and methodical. Accurate and pays attention to detail.
- Able to use initiative and be innovative within the appropriate scope of the role
- Excellent organisational skills; able to organise and prioritise own and others work to given deadlines
- Manages people’s expectations and adapts communication to take account of intended audience
- Excellent interpersonal and communication skills
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Caroline Siddle
- Job title
- Programme Support Manager
- Email address
- [email protected]
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