Job overview

We are looking for a bright, friendly and enthusiastic individual who is able to provide full reception support to the maternity outpatient services at Calderdale & Huddersfield NHS trust.  The successful candidate for this position will be able to use initiative to work indepndently, whilst also working effectively within a multidisciplinary team.

Main duties of the job

The Antenatal Clinic Receptionist is the first point of contact for women visiting the clinic.  They will provide a full reception service including meeting and greeting all attendess to the area, offering a high level of administrative support to the clinical teams, maintaining accurate digital records and dealing with queries in a sympathetic and appropriate manner.

The post holder will be able to support the day to day running of the  Antenatal Clinic Reception and be expected to deal with a wide range of duties using the digital systems.    The post will require flexibility of working across  sites when required to cover both maternity services reception areas .  The post will involve arranging appointments, answering the telephone and those specifically listed in the job description.

The post holder will also be required to work in accordance with local and national standards using the trusts policies and procedures. The role will require the ability to work in an organised and efficient manner and the post holder must possess effective communication skills.

The Antenatal Clinc is a busy outpatient area with multiple clinics running each day alongside the ultrasound team.  The postholder will ultimately be expected to understand the breadth of the clinic service and the importance of each related part.

Working for our organisation

We employ more than 6,500 staff who deliver compassionate care from our two main hospitals, Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, health centres and in patients’ homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.

We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children’s and young people’s services; end of life care and outpatient and diagnostic imaging services.

We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza. 

We continue to modernise and invest in our health services to build on our strong reputation. Foundation trusts are public leaders in improving quality in health services. They are part of the NHS – yet decisions about what they do and how they do it are driven by independent boards. Boards listen to their Council of Governors and respond to the needs of their members – patients, staff and the local community.

Foundation trusts provide what the health service wants, yet are also free to invest quickly in the changes to the local community needs, in striving to be the best, and in putting their patients first.