Job summary
- Main area
- Ward Host/Hostess
- Grade
- Grade A
- Contract
- Permanent: N/A
- Hours
- Part time
- Flexible working
- Job ref
- 372-CHS1514
- Employer
- Calderdale and Huddersfield Solutions Ltd
- Employer type
- NHS
- Site
- Huddersfield Royal Infirmary
- Town
- Huddersfield
- Salary
- £22,885 per annum, pro rata
- Salary period
- Yearly
- Closing
- 01/12/2024 23:59
Employer heading
Ward Host/Hostess
Grade A
CHS is able to offer a wide range of services. Our scale enables us to offer competitive rates and we have a long track record of providing high quality, customer-focused services.
We offer comprehensive estates, facilities management, medical engineering, catering solutions and procurement services supporting the provision of safe, effective healthcare to our communities. We are committed to delivering our Green Plan goals of reducing carbon emissions, air pollution, waste generation and improving recycling throughout delivery of our services. We also enable profit to go back into patient care.
CHS recognises that its staff are its greatest asset and that its business is its people. The company aims to create an environment and culture of openness, trust and honesty. We encourage and celebrate diversity because broader perspectives, skills, experience and knowledge will enrich and enhance the value we bring to each other, our clients, shareholders and other stakeholders.
Job overview
We are looking for someone ideally with experience of: The delivery of a Professional patient focused meal service ensuring all hygiene and safety standards are always maintained .
Candidate will be expected to work a range of shifts on a 3 week rota working two weekends out of three.
Main duties of the job
- Demonstrate a professional customer focused service
- Comply with Hazard analysis critical control points (HACCP).
- Comply with all Trust policies, procedures and protocols.
- Working in a hot environment, or in continuous chilled environment
- Accurate collation and service of patient meal
- Accurate completion of documentation.
- Long periods of time spent on feet
Working for our organisation
The successful candidate will be joining our organisation at an exciting time. CHS is an exceptional place to work with many amazing teams of hard working an d dedicated staff, delivering high standards of estates, facilities and procurement services to Calderdale and Huddersfield NHS Foundation Trust and other customers. We have made significant changes in the way we work to meet the challenges of the changing NHS. This is a new organisation, wholly owned by the Foundation Trust, and the Board has full accountability for the delivery of high quality, cost effective services. The Trust itself has plans for a significant reconfiguration of its services, supported by a recent announcement of £196m of capital funding.
Obviously this is an exciting time for us as we develop our commercial strategy and are set for growth. We are ensuring that the organisation is fit for purpose by introducing and embedding new skills and behaviours. The four key behaviours underpinning the whole of our strategy are:
- We put the patient first
- We ’go see’
- We work together to get results
- We do the must-do’s
Detailed job description and main responsibilities
The delivery of a Professional patient focused meal service ensuring all hygiene and safety standards are maintained at all times.
Please note whilst this role is predominantly based in the catering department, there may be a requirement in the future to work across all Facility services, which include Portering/Linen, Domestics, Catering, Transport/Equipment and other support services
Person specification
Knowledge and Skills
Essential criteria
- Ability to work within a team to deadlines
- Good food hygiene practices
- Able to undertake the physical aspects/manual handling of the role, including (for example) operation of equipment, movement of stock, standing for long periods of time.
- Good communication skills
Desirable criteria
- Working in a ward environment and speaking to staff and patients.
Experience
Essential criteria
- The ability to communicate well with staff, patients and members of the public.
Desirable criteria
- Experience of working in a large catering environment.
- To demonstrate a methodical and organised approach to work.
- Experience of stock handling and control systems.
- Understand the need to exercise confidentiality, sensitivity and have an awareness of the demands placed on Catering Services staff
Qualifications
Desirable criteria
- NVQ level 1 or 2 in Customer Service
- Basic Food hygiene certificate
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Adrian Brown
- Job title
- Facilities Manager Catering and retail services
- Email address
- [email protected]
- Telephone number
- 01484 355965
- Additional information
Adrian Brown Tel: 01484355965
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