Job summary
- Main area
- Electives, programme management, improvement
- Grade
- NHS AfC: Band 8b
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 990-EOE-6473993-E
- Employer
- NHS England
- Employer type
- NHS
- Site
- Victoria House
- Town
- Fulbourn
- Salary
- £58,972 - £68,525 per annum
- Salary period
- Yearly
- Closing
- 06/08/2024 23:59
Employer heading
Transformation Delivery Partner
NHS AfC: Band 8b
Our Organisation
The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
Job overview
We are looking for an improvement manager to join our team to help drive NHS England outpatient transformation agenda. The Transformation Delivery partner is responsible for supporting outpatient improvement as part of the elective recovery programme, embedded within an ICS (Integrated Care System) for 80% of the working week.
You will be responsible for managing programmes and projects from concept through to mobilisation working with colleagues at all levels, facilitating collaboration with senior clinicians, executive leads, teams and service users across providers and sectors. You will work within your ICS to develop new models of care, look at service improvement and improved ways of working to better meet patient and clinician needs.
You will build a network of stakeholders across the ICS, the region and with the national team, keeping up to date with best practice and latest developments.
The remaining 20% of your time will be spent regionally, working on East of England initiatives as part of the national Elective Recovery programmes.
For the right individual, this is an exciting and varied role offering the opportunity to work on high profile projects and programmes to benefit patients alongside building your own network across national, regional, system and providers. There is the scope to influence and shape the role to suit the individual, whilst focussing on outpatient transformation.
Main duties of the job
We are looking for candidates who have an extensive understanding of transformation and a track record of delivering strategic programmes and projects developed either within the NHS, elsewhere in the Public Sector or from the commercial sector including consultancy.
This role requires an individual to work proactively and on their own initiative, with the ability to manage integrated programmes of work, working closely with clinical and operational leads in transforming care and across national, regional and ICSs. You will need to deliver work at pace, be prepared to work to challenging deadlines and be able to prioritise well, juggling multiple competing priorities at any given time.
The postholder will need to have experience and understanding of taking a loose brief and developing it into an implemented programme, aligned to key ICS priorities, national strategic objectives and bringing stakeholders on board.
You will need excellent communications skills, change management skills plus planning and programme management skills to successfully lead on projects from concept through to implementation. The ability to work with analysts and digital leads is necessary. Experience of clinical/service re-design is desirable.
Good working knowledge of elective care based on relevant national programmes including GIRFT (Get It Right First Time), the National Elective recovery programme, improvement approaches and methodologies, and digital is desirable.
Working for our organisation
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Detailed job description and main responsibilities
It is essential for this role that the postholder can embed themselves into a new environment, build relationships quickly with key stakeholders across ICB and providers and shape their role to positively contribute.
It is essential the postholder is easily able to travel to the relevant ICB and key providers as and when required. There is also an expectation of attendance at monthly, face to face meetings at Victoria house, Cambridge. Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Informal conversation before applying is strongly recommended. Please contact Sarah Steele-Corfield [email protected] to arrange an informal conversation with Rachel Smyth, AD programmes (Elective).
If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!
Person specification
Experience
Essential criteria
- Demonstrable experience of taking a national ‘ask’ and developing a programme of work – interpreting, scoping, developing, and implementing with a range of stakeholders which resulted in a tangible change to deadline/ budget.
- Demonstrable experience developing, managing, and motivating teams/individuals, including clinical leads, executive leads and operational managers, across organisational boundaries and levels of seniority, to ensure success.
Knowledge
Essential criteria
- Evidence of understanding a broad range of complex information (including quantitative data), national guidance and quickly and making decisions where opinions differ/ no obvious solution.
Desirable criteria
- Knowledge and understanding of elective care and relevant national programmes (National Elective Recovery Programme, GIRFT, Further Faster)
- Knowledge and understanding of improvement methodologies and approaches.
Skills
Essential criteria
- Highly developed communication skills with the capability to analyse, review and make sense of highly complex, sensitive, or contentious information across a diverse range of subjects relevant to post portfolio.
- Demonstrable evidence of having transferred skills, knowledge, and experience to a new situation/ environment.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Sarah Steele-Corfield
- Job title
- Improvement Programme Co-Ordinator
- Email address
- [email protected]
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