Job vacancy: Service Administrator, Bradford District Care NHS Foundation Trust, Bradford

Job summary

Main area

Clinical Administration Services

Grade

NHS AfC: Band 3

Contract

Permanent: This post has a 'home worker' profile but there is a requirement for some on-site working, as per the needs of the service. This would be at our Inpatients Site.

Hours

Full time
Part time

37.5 hours per week (General office hours Mon-Fri, 09:00-17:00)

Job ref

453-24-6463478

Employer: Bradford District Care NHS Foundation Trust
Employer type: NHS
Site: Lynfield Mount - Moorlands View
Town: Bradford
Salary: £22,816 - £24,336 per annum pro rata
Salary period: Yearly
Closing: 23/07/2024 23:59
Interview date: 08/08/2024

Service Administrator

NHS AfC: Band 3

Bradford District Care Trust is an award-winning Trust that provides a range of innovative services that have been recognised as best practice nationally. As a provider of care for people of all ages who have mental and/or community health needs we are dedicated to providing a high-quality service, close to where people live and as much as possible tailored to an individual’s needs.

As a provider of care for people of all ages who have mental and/or community health needs we are dedicated to providing a high-quality service, close to where people live and as much as possible tailored to an individual’s needs.

Detailed job description and main responsibilities

Please read the attached Job description and person specification for more details about this role.

Right to Work in the UK
Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.
Regrettably, if the role is not eligible for sponsorship under the Trust’s eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.
As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly

Person specification

Qualifications

Essential criteria

Level 2 qualification in relevant field or equivalent level of Experience. (e.g. GCSE A-C or RSA II
EDCL or equivalent

Desirable criteria

Business admin qualification

Experience

Essential criteria

Customer service experience (e.g. face to face, answering calls or correspondence)
Administration/office experience (i.e. diary management, electronic filing systems, meeting preparation, note taking, inputting data, collating and presenting information)
Providing administrative or secretarial support.
Experience of organising competing demands and workloads.
Experience of setting up and maintaining administrative systems and processes.
Experience of working autonomously and proactively

Desirable criteria

Administration/office experience supporting senior management/clinical functions within the public sector
Experience of audio typing/digital dictation
Previous NHS experience

Knowledge

Essential criteria

Confidentiality and how to maintain this
Information Governance
Knowledge of office systems and processes
Competent Microsoft Office software

Desirable criteria

Knowledge of Clinical processes (e.g. appointment booking, referral processing)

Skills

Essential criteria

Good interpersonal and communication skills
Good organisational skills able to prioritise work effectively
Able to deal with non-routine tasks in a busy environment
High level of attention to detail and quality of work

Attitude / Approach

Essential criteria

To build rapport, engage and develop positive relationships.
Positive, motivated and enthusiastic.
Courteous and sensitive to others needs or feelings.
Punctual and Professional.
Flexible in approach to supporting colleagues and the service
Be a role model, sharing best practice and knowledge with others
Problem solution focussed attitude
To take responsibility for self.
Adaptable to change

Please note that the Trust reserves the right to close the vacancy before the closing date if a sufficient number of applications are received. It is in the candidates best interest to apply as soon as possible.

In view of Home Office Immigration Regulations all applicants must state their current immigration status, including expiry dates.

The Trust’s purpose is to create connected communities and help people to feel as healthy as they can be at every point in their lives and our vision is to connect people to the best quality care, when and where they need it and be a national role model as an employer and provide our staff with the best place to work.

Bradford has been awarded the coveted status of UK City of Culture 2025. The year is set to deliver more than 1000 new performances and events including 365 artist commissions, a series of major arts festivals as well as exciting national and international collaborations. Its themes will be rooted in the unique heritage and character of Bradford and will reveal the magic of the district that is held in its people, its ambition, and above all, its potential.

We would welcome applicants with lived experience of providing unpaid care and/or support to a family member or friend with a disability, health condition, frailty, mental health problem, addiction or other health and care needs.

We welcome people from all backgrounds and in particular Bradford District Care Trust is keen to reflect the population we serve, we are currently underrepresented in terms of black and minority ethnic staff. Applications are encouraged from these groups, but it must be stressed that selection will be solely on merit and in accordance with the Trust recruitment policy.

BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.