Job vacancy: Support Worker East Sussex CAMHS Duty and Liaison Service, Sussex Partnership NHS FoundationTrust, Hastings

Job summary

Main area: Mental Health
Grade: NHS AfC: Band 3
Contract: Permanent
Hours: 37.5 hours per week (Full time - Shift work - (8am to 4pm, 9am to 5pm, 12pm to 8pm, and 10am to 6pm at weekends))
Job ref: 354-CS-21637

Employer: Sussex Partnership NHS FoundationTrust
Employer type: NHS
Site: St Annes's Centre - Conquest Hospital
Town: Hastings
Salary: £24,071 - £25,674 pa
Salary period: Yearly
Closing: 04/02/2025 23:59

Support Worker East Sussex CAMHS Duty and Liaison Service

NHS AfC: Band 3

Welcome from our Chief Executive

Our organisation is expanding and we're looking for people with the right values, skills and/or potential to join us. We need people with energy, expertise, enthusiasm to help us provide the very best possible specialist NHS mental health and learning disability care. This involves helping us achieve our strategy to improve the quality of life for the communities we serve through People, Prevention and Partnerships.

So what can we offer you in return?

We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.

You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.

As a Trust we are committed in making a difference. Your development is important to us, so don't forget to ask us during interview what opportunities we can offer. We can offer fully funded lifelong learning opportunities such as an apprenticeship from GCSE to Masters level.

If you like the sound of that, then come and join our team.

Detailed job description and main responsibilities

Comfortable in providing support for young people experiencing a mental health crisis.

Experienced in working with young people with mental health needs

Able to travel across East Sussex as needed

MAIN DUTIES

To work with other members of the East Sussex Duty and Liaison team to support children and young people experiencing a mental health crisis and their families/carers.

Supporting recovery focused interventions which may include support with care and safety plans both as in reach onto paediatric wards and at CAMHS bases across East Sussex.

To liaise with GPs, mental health services, voluntary service agencies, social services, police and other appropriate agencies or individuals with regard to young people’s issues.

To assist clinicians to support Community CAMHS with young people who are awaiting allocation of a Lead Practitioner, therapeutic work or are waiting for an initial assessment with therapeutic interventions.

See attached Job Description and Person Specification for full details.

Person specification

Criteria

Essential criteria

Experience working with children and young people
Experience of analysing and communicating complex information verbally and in writing
Able to establish and maintain empathic, supportive relationships with young people/families/carers in significant distress or who are cognitively impaired, as well as their families and carers.
Ability to deal sensitively with staff and young people/families/carers in person and on the telephone. Ability to communicate effectively.
Able to receive, understand and communicate confidential client information of a sensitive and often complex nature, including discussing care with family members/carers within boundaries of confidentiality.
Able to communicate in a sensitive and reassuring manner, with empathy, and where appropriate reassurance.
Able to make good use of clinical supervision in a group and/or individual format
Awareness of the importance of confidentiality – ability to work within appropriate boundaries.
Ability to use good judgement skills when dealing with service users/carers enquiries and problems
Able to prioritise workload according to young peoples’ changing needs and the priorities of the team
Ability to work collaboratively within a team.
Familiar with different IT systems
Able to deal with a range of young people presenting with mental health difficulties, their supporters and the clinical team on a daily basis.
Able to concentrate on specific activities for up to an hour at a time.
Able to deal with conflicting demands in an unpredictable work pattern.
Able to work flexibly and adapt to each person as appropriate to their needs in a variety of settings.
You will be flexible with office-based working with a Team of skilled professionals or working remotely using technology to communicate with others
Ability to travel long distances
Ability to demonstrate respect, empathy and dignity towards Service Users
Commitment to team working and ability to work successfully in a team
Ability to travel across sites in good time
Punctual and flexible across hours of work when required

Desirable criteria

Emotional first aid or other emotional well-being basic training or understanding
Experience of working with children and young people with mental health needs in a paid or voluntary capacity
Experience working as part of a team
Experience of being supervised
Liaise with other teams and services including external agencies as required for the wellbeing of service users.
Able to contribute to risk assessments, drawing on complex and multiple sources of information, once trained and under clinical supervision
Able to analyse and formulate multiple sources of information to contribute to the team’s understanding of young peoples difficulties and development of a multi-disciplinary care plan
Able to deal directly with distressing or emotional circumstances when they arise.

Sussex Partnership NHS FT is committed to supporting a diverse workforce that reflects our communities. Our workforce is currently under-represented from Black and Minority, Ethnic and disabled communities and we would welcome applications from these communities.

We regret that we are unable to advise candidates if they have not been shortlisted. If you have not heard from us within three weeks of the closing date please assume that you have been unsuccessful on this occasion.

In the event of an excessive number of applicants the Trust reserves the right to close this vacancy earlier than indicated.

Sussex Partnership NHS Foundation Trust takes its responsibilities for the safeguarding and protection of children and young people and vulnerable adults very seriously and expects this of all its employees and bank workers. The Trust works with adult and children’s social care to ensure that the integrated service has systems in place to equip staff and bank workers with the knowledge and skills to recognize abuse, and take action to safeguard and protect vulnerable adults and children and young people. It is expected that all staff and bank workers familiarise themselves with the appropriate structures and policies and with the Sussex child protection and safeguarding procedures and the Sussex multi-agency policy and procedures for safeguarding vulnerable adults and undertake the relevant essential training and further training appropriate to their role.

Successful candidates are normally offered salaries at the bottom of the relevant salary range. However, where previous or equivalent NHS experience in a similar role can be demonstrated and evidenced, this may be taken into consideration when setting the starting salary.

Defence Employer Recognition Scheme (ERS) - Bronze

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name: Nicki Cassidy
Job title: Clinical Service Manager
Email address: [email protected]

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