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Job summary

Main area
Communications, Charity
Grade
Band 8c
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
276-6445752-SO
Employer
Queen Victoria Hospital NHS Foundation Trust
Employer type
NHS
Site
Queen Victoria Hospital NHS Foundation Trust
Town
East Grinstead
Salary
£70,417 - £81,138 per annum
Salary period
Yearly
Closing
10/07/2024 23:59
Interview date
19/07/2024

Employer heading

Queen Victoria Hospital NHS Foundation Trust logo

Associate Director of Communications, Engagement and Charity

Band 8c

Welcome to Queen Victoria Hospital NHS Foundation Trust and thank you for your interest.

In addition to receiving tertiary referrals from across the South East of England, we have a network  of ‘spoke’ sites at district general hospitals enabling our consultants to offer their expertise with routine treatments and consultations as close to close to patients’ homes as is possible. With the recent addition of video led ‘virtual’ consultations we also enable patients who have some distance to travel to avoid the additional stress and worry of a long journey.

Working at QVH combines the excitement, challenge and career opportunities of many larger organisations with the satisfaction of delivering excellent patient care that really does re-build our patients’ lives. 

We also offer attractive benefits such as 

  • tailored personal development to support career aspirations, including accredited clinical and management development programmes
  • flexible working arrangements for a work-life balance that suits you and your needs
  • a dedicated reward programme, offering a range of national and local discounts, cashback and tax relief schemes

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Sustainability

At Queen Victoria Hospital we want to be the first Net Zero Hospital in England, and to achieve that wants every member of staff to be a green champion.  The way in which the Trust works has a significant impact on the organisation’s carbon footprint and that of our patients. From the heat, light and power supplies within the hospital to avoiding unnecessary patient journeys, the Trust is empowering all staff to create a sustainable health and care environment for future generations. The Trust expects all staff to reuse and recycle more, to use energy and water efficiently, to walk or cycle to work if you can, and to have a focus on sustainability in the workplace. 

You can view our Green Plan here: Green Plan - Queen Victoria Hospital (qvh.nhs.uk)

Job overview

We are seeking an enthusiastic, committed and experienced individual to join our forward thinking and patient centred organisation.  The Associate Director for Communications, Engagement and Charity is a key role in helping to shape our future and the successful candidate will be accountable for the overall leadership, management and development of the Trust’s internal and external communications, engagement, volunteer service and charity. 

The post holder will lead the development and implementation of communication and engagement strategies to support the organisation’s vision and new strategy due to be launched later in the Autumn. The role will be responsible for ensuring that Trust-wide communications are coordinated, effective and professional and will work closely with a number of external organisations and NHS bodies, liaising and providing expertise at all levels.  The candidate will ensure that QVH Charity has clear strategic and operational plans that allow it to deliver its full potential.  

The post will line manage both the communication and charity teams. 

We value the different experiences our people bring to their work and encourage applications from all backgrounds and abilities. 

Main duties of the job

To lead, manage and develop the Trust's internal and external communications and engagement as well as the volunteer service and QVH charity.

Working for our organisation

Rated GOOD overall with outstanding care by the CQC.  A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care. 

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Detailed job description and main responsibilities

Please see the attached job description for full description of role and essential person requirements.

Person specification

Qualifications

Essential criteria
  • Educated to Master’s level, with a recognised PR / communications qualification or able to demonstrate specialist knowledge within this field through practical experience

Experience

Essential criteria
  • Significant demonstrable experience in communications or a related field
  • Experience of financial management, budget setting and monitoring
  • Significant experience of developing engagement options that supports a culture that connects the Board with staff and staff with each other across a large geography
  • Experience of working in or with charitable organisations
Desirable criteria
  • Experience managing volunteer services / charity organisations
  • Work in an NHS or other public sector organisation

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodDisability confident employerStep into healthArmed Forces Covenant Bronze Award

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Abigail Jago
Job title
Chief Strategy Officer
Email address
[email protected]
Additional information

or Katie Ally, Executive Assistant to Abigail Jago on 01342 414385

If you have problems applying, contact

Address
Queen Victoria Hospital NHS Foundation Trust
East Grinstead
RH19 3DZ
Telephone
01342 414353 or via MSTeams at [email protected]
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