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Job summary

Main area
Communications
Grade
Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
285-5043-CORP
Employer
Black Country Healthcare NHS Foundation Trust
Employer type
NHS
Site
Civic Centre
Town
Wolverhampton
Salary
£29,970 - £36,483 per annum
Salary period
Yearly
Closing
01/12/2024 23:59

Employer heading

Black Country Healthcare NHS Foundation Trust logo

Digital Communications Officer

Band 5

Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.

Across the whole of the region we provide:

  • Adult and older adult mental health services
  • Specialist learning disability services
  • Mental health services for children and young people
  • Community healthcare services for children, young people and families in Dudley

Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, with the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust. Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.

We currently employ over 4,000 people and just like the population we serve, we are made up of diverse cultures and backgrounds. Whatever your role, working in a NHS Foundation Trust, like ours, is a demanding and extremely rewarding experience. Knowing that every day you can help to make a positive difference to someone’s life is a very powerful feeling. We know that our Trust runs on this desire to help and support people, and our Trust vision expresses this. Our vision is to improve health and wellbeing for everyone, especially our colleagues to achieve the best possible work/life balance.

We proudly offer supportive, inclusive and family friendly employment and flexible working policies. We have a wide range of professional services and employee networks to help our colleagues be at their best - and find support if they need it. To find more about our staff benefits, please visit our website: blackcountryhealthcare.nhs.uk. 

Don’t meet every single requirement? Studies have shown that women and ethnic minority candidates are less likely to apply to jobs unless they meet every single qualification. At Black Country Healthcare we recognise and value all forms of knowledge and expertise, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the job description/person specification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

For further supporting information to help you apply for this role please see documents attached under ‘Additional documents’.

Job overview

Are you experienced in digital communications and eager to shape the strategy of a leading NHS Trust? Black Country Healthcare NHS Trust is seeking a Digital Communications Officer for an exciting new challenge.

If you have a background in delivering creative digital communications, managing website content, social media platforms, online PR, and stakeholder engagement, we want to hear from you. In this role, you will engage key audiences, including patients, staff, and health organisations, to enhance the Trust’s digital presence.

This role offers a hybrid working arrangement, with two days per week spent at Trust locations across the Black Country region (locations may vary) and three days working from home”

Main duties of the job

As a Digital Communications Officer, you will lead and develop digital communications strategies, working within an innovative Communications Team to engage internal and external communities effectively. You will enhance the Trust’s digital presence, supporting key services and driving initiatives such as digital briefings and project support.

Your responsibilities include maintaining the Trust’s website and intranet, ensuring they are engaging, accessible, and user-friendly. You will create compelling content to increase site traffic, manage social media channels, and build influence on platforms such as X, Facebook, YouTube, Instagram, TikTok, and LinkedIn.

In this role, you will utilise analytics to assess the effectiveness of digital communications, making data-driven improvements, and horizon scanning for emerging digital innovations to enhance engagement with stakeholders. You will also produce designed and multimedia content, such as videos and infographics, ensuring all materials align with the Trust’s branding guidelines while supporting key projects and services.

 

Working for our organisation

Employees, workers, and / or contractors will be expected to uphold the values of the Trust and exhibit the expected Trust behaviours aligned to the Trust’s values.  Individuals have a responsibility to ensure that they display the Trust values and behaviours in carrying out their job and that individuals feel able to challenge (or raise a challenge) when other colleagues’ behaviours breach the spirit of Trust values.

Detailed job description and main responsibilities

To develop and lead digital communications and projects, working within a
dynamic and innovative Communications Team to deliver effective digital
strategies and plans that engage both internal and external communities.

Maintaining and developing the Trust’s public-facing website, ensuring that it
is engaging, accessible, and easy to navigate.

Working with the team to build our influence on social media (including X,
Facebook, YouTube, Instagram, TikTok, and LinkedIn) by producing and
managing engaging content across all channels.

 

Please see attached JD for more details

Person specification

Previous experience in communications role

Essential criteria
  • Previous experience in communications role
Desirable criteria
  • Professional Qualification in PR, Marketing or Communications

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveDisability confident leaderCare quality commission - GoodArmed Forces Covenant Bronze Award

Documents to download

Apply online now

Further details / informal visits contact

Name
Adeel Khan
Job title
Communications Manager
Email address
[email protected]
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