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Job summary

Main area
Mental health
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
285-5213A-MH
Employer
Black Country Healthcare NHS Foundation Trust
Employer type
NHS
Site
Jubilee House
Town
Walsall
Salary
£22,816 - £24,336 per annum
Salary period
Yearly
Closing
25/07/2024 23:59

Employer heading

Black Country Healthcare NHS Foundation Trust logo

Community Support Worker

NHS AfC: Band 3

Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.

Across the whole of the region we provide:

  • Adult and older adult mental health services
  • Specialist learning disability services
  • Mental health services for children and young people
  • Community healthcare services for children, young people and families in Dudley

Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, with the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust. Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.

We currently employ over 4,000 people and just like the population we serve, we are made up of diverse cultures and backgrounds. Whatever your role, working in a NHS Foundation Trust, like ours, is a demanding and extremely rewarding experience. Knowing that every day you can help to make a positive difference to someone’s life is a very powerful feeling. We know that our Trust runs on this desire to help and support people, and our Trust vision expresses this. Our vision is to improve health and wellbeing for everyone, especially our colleagues to achieve the best possible work/life balance.

We proudly offer supportive, inclusive and family friendly employment and flexible working policies. We have a wide range of professional services and employee networks to help our colleagues be at their best - and find support if they need it. To find more about our staff benefits, please visit our website: blackcountryhealthcare.nhs.uk. 

Don’t meet every single requirement? Studies have shown that women and ethnic minority candidates are less likely to apply to jobs unless they meet every single qualification. At Black Country Healthcare we recognise and value all forms of knowledge and expertise, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the job description/person specification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

For further supporting information to help you apply for this role please see documents attached under ‘Additional documents’.

Job overview

An exciting and interesting opportunity has arisen for enthusiastic Community Recovery Support Workers to join our new Community Enablement & Recovery Team  (CERT) across the Black Country.

You’ll be working as part of a Multi-disciplinary team of Recovery Practitioners, Occupational therapists, Psychology and Psychiatry and work in partnership with local Authority, mental health services and third sector services to meet the recovery needs of individuals accessing our service.  

Our Service provides a recovery based support and interventions in the community with individuals open to secondary care services and diagnosed with severe and enduring mental illness

You will need to have experience of working with individuals with mental health needs in the community

You will need to have excellent communication skills as you will be working with a wide range of internal and external partners and Service Users

You will be required to provide accurate written records and to feedback in a variety of settings

Main duties of the job

The post holder will be responsible for the implementation of care plans and care packages to service users experiencing severe mental illness and/or mental health problems within the Black Country.  The post holder will work under the supervision of Recovery Practitioners and will be managed by the Clinical Lead.

Working for our organisation

At Black Country Healthcare NHS Foundation Trust, we’re building a high-calibre, diverse and inclusive mental health workforce. One that will give talented professionals like you the opportunity to shape an outstanding service that will transform community mental healthcare and deliver happier and healthier lives all across our communities.

The Trust is rated ‘Good’ from CQC (Care Quality Commission) and will become the lead provider for mental health services across The Black Country . We have recently invested in newly created clinical divisions and are currently developing new models of integrated primary and secondary care for adults and older adults, as well launching a far-reaching inpatient strategy, working to eradicate dormitories and building new facilities.

This ambitious model is multi-agency and multi-disciplinary, opening the door for you to work in a collaborative and flexible way with partners, service users, carers and their families

Detailed job description and main responsibilities

To work within the policies, protocols and clinical procedures of Black Country Healthcare NHS Foundation Trust and to promote competent working practice within an integrated multi-disciplinary team.

To liaise with Recovery Practitioner, and carry out assigned duties as a member of the multi- disciplinary mental health team.

To be prepared to work on own initiative as necessary and report to Recovery Practitioner

Work flexibly from home and /or a community-based facility and provide service from the work base, via the telephone or within the service user’s place of residence.

The service will operate Monday to Friday 9-5 hours but is expected to advise service users and carers of access to services outside of these hours and liaise and refer on to other mental health care providers in cases where support outside of these hours is required.

Some travel will be required across the four areas within the trust 

Promote equality for all patients and understand their health needs.

Demonstrate an awareness of service user and carer perspectives on the provision of treatment and continuing care.

Ensure accurate record keeping in accordance with Trust policy.

Participate regularly in clinical supervision sessions.

Liaise with representatives from associated voluntary and statutory organisations and facilitate good communication processes.

Attend in-service training and other study / refresher days to meet individual, statutory and service needs.

Participate in performance reviews.

Facilitate and participate in recreational and physical activities in the provision of health and social care to service users.

Person specification

Experience

Essential criteria
  • Experience in a mental health setting
  • Working within a Multi-disciplinary Community Care team

Education

Essential criteria
  • Good general education to GCSE level or equivalent
  • Evidence of training / development

Skills

Essential criteria
  • Effective interpersonal, verbal and written communication skills
  • Ability to support service users with severe mental health needs to promote their own recovery
Desirable criteria
  • Car Driver

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveDisability confident leaderCare quality commission - GoodArmed Forces Covenant Bronze Award

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Clare Barnes
Job title
Service Manager
Email address
[email protected]
Telephone number
07920751329
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