Job summary
- Main area
- Volunteer
- Grade
- N/a
- Contract
- Voluntary
- Hours
- Part time
- Flexible working
- Job ref
- 285-3951-CORP-49 khc
- Employer
- Black Country Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Bushey Fields Hospital
- Town
- Dudley
- Salary
- Voluntary (unpaid)
- Closing
- 25/11/2024 23:59
Employer heading
Volunteer
N/a
Job overview
Purpose of volunteering role: To support admin staff at the Kingshill Centre, Wednesbury
This is a voluntary role which is unpaid.
Black Country Healthcare is a major provider of NHS mental health services for more than a million people across Dudley, Sandwell, Walsall and Wolverhampton:
Adult and older adult mental health services
- Specialist learning disabilities services
- Mental health services for children and young people
- Community healthcare for children, young people and families in Dudley
We’re proud to be rated Good by the Care Quality Commission, and that many of our staff have won awards for their work.
Main duties of the job
This voluntary role will support the Talking Therapies team with administrative tasks such as:
- Printing and enveloping patient appointment letters
- Covering reception as needed - welcoming patients and asking them to sign in
- Emailing GP letters
- Basic administration
The role is based at the Kingshill Centre, Wednesbury, WS10 9JF. Volunteers must be able to travel here and live within reasonable distance of the site. Travel costs will be reimbursed.
Working for our organisation
How we can support you:
- Training and Induction.
- One to one and group volunteer support meetings.
- We can provide a reference for future employment.
- Travel expenses will be paid.
- Further training opportunities.
- Support you to learn new skills and gain experience.
- Create a plan together to meet your volunteering goals
Detailed job description and main responsibilities
We are looking for volunteers who have these qualities:
- Computer skills - competent in use of email, Microsoft Office and databases
- Organisational Skills
- Reliability: Commitment to a regular volunteer schedule to provide consistent support
- Awareness of mental health
- Able to follow confidentiality policy and professional boundaries for their own safety and safety of the patients.
- Live in the Black Country or Birmingham area, within a reasonable travel distance to site.
- Volunteers must be over 18
Our Trust Values:
Caring
We care for everyone as individuals, being compassionate, empathetic and kind with a willingness to help.
Enabling
We enable ourselves and others to act with confidence and authority in order to achieve the best outcome for everyone.
Working Together
We work together in partnership, being inclusive by understanding and valuing others to achieve the best results for everyone in everything we do.
Integrity
We act with transparency and honesty; respecting and valuing others to do the right thing at the right time for everyone.
We’re committed to building a workforce and culture that reflects our varied population – and to create a culture of belonging. We always engage and involve when making key decisions, regardless of role or level. For example, we have worked closely with staff, patients, community groups and other key partners, in putting together our clinical strategy.
Due to the nature of our work some volunteering roles may be subject to a Standard or Enhanced Disclosure and Barring Service (DBS) check, through the Disclosure and Barring Service as stipulated under part V of the Police Act 1997. Having a criminal record will not necessarily bar you from volunteering with us; this will depend on the nature of the role and the circumstances of your offences.
Person specification
values
Essential criteria
- can display trust values
- live within the Black Country or Birmingham areas, within a reasonable travel distance to our sites
- over 18 years old
- interest in mental health services and supporting them
Desirable criteria
- passion for mental health services
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Rebecca Craddock
- Job title
- Volunteer Coordinator
- Email address
- [email protected]
List jobs with Black Country Healthcare NHS Foundation Trust in Volunteers or all sectors