Job vacancy: Compliance Auditor, South Warwickshire University NHS Foundation Trust, Warwick

Job summary

Main area: Governance
Grade: Band 4
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 203-C420

Employer: South Warwickshire University NHS Foundation Trust
Employer type: NHS
Site: Warwick Hospital
Town: Warwick
Salary: £25,147 - £27,596 per annum
Salary period: Yearly
Closing: Today at 23:59

Compliance Auditor

Band 4

South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county. This includes our Community Teams in North Warwickshire.

We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 6000 people work for the Trust and many of them have been here a long time. People find they don’t need to go elsewhere to find a fulfilling career in healthcare.

The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own.

Our values can be summed up in one sentence. We are ‘Trusted to provide inclusive, safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

Probationary Period

All new staff to the Trust will be subject to a standard 6 month probationary period, the details of which will duly follow in your contract of employment.

Equality, Diversity, and Inclusion

South Warwickshire University NHS Foundation Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees. Our aim is to ensure that employees are equally valued and respected and that our organisation is representative of all members of society. We define diversity as valuing everyone as an individual – we value our employees, job applicants, students, patients and visitors as people. This is reflected within our values of being Inclusive, Safe, Effective, Compassionate and Trusted.

Agile and Flexible Working

All our staff will have a work base. However the Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. However, occasionally travel around Warwickshire and into your base will be required so access to your own transport would be helpful.

The Trust also welcome staff to work flexibly and we would welcome the conversation at interview regarding flexible working.

Staff Benefits

The Trust offer a wide range of additional benefits to staff. Anyone who joins us on a substantive basis can assess things such as the Lease Car Scheme, Electronics Scheme, Discounted Leisure and Travel, Cycle to work scheme amongst many others available.

Car Parking

The Trust have recently completed the construction of a multi-storey car park at our Warwick Hospital site which has allowed us to reduce waiting times for car parking passes.

To keep up to date on our latest recruitment activity follow us on twitter @swftrecruit or look us up on Facebook (Recruitment - South Warwickshire NHS Foundation Trust).

Detailed job description and main responsibilities

Key Result Areas:

Working to an agreed audit programme implement audit through involvement in design, analysis, data collection, report preparation

Collect audit evidence relating to the completion of documentation in all ward/clinical departments, producing an audit report for managers

Communicate data analysis and interpretation, orally and in writing, to ward/departmental managers

Produce evidence of compliance with Trust standards, policies and procedures

Work with the nominated audit leads to develop audit criteria, undertake audits to monitor compliance with the policies and procedures and develop action plans to improve compliance

Work with the leads to develop audit criteria, undertake audits to monitor compliance with the Standard and develop action plans to improve compliance

Working with leads to support the collection of non-clinical evidence for the CQUIN elements of the CCG contract

Under the guidance of the Quality Support Manager monitor Trust-wide and local action plans, liaising with the owners to ensure that time scales are adhered to

Under the guidance of the Quality Support Manager monitor action plans, highlighting when actions are not being met by the action date and ensure that they are reported to the appropriate group/committee in the time frames agreed

Ensure that when compliance is dependent on multi-agency input that all parties are involved and deliver their part within the specified timeframe e.g. Hygiene Code

Under the direction of the Assurance Manager work with the leads of individual elements of multi-agency action plan to ensure that all elements are delivered within the specified timeframe

Support the Quality Assurance Manager to develop the Trusts Annual Quality Report

Prepare monitoring reports for committees and groups under the direction of the Quality Support Manager

To support the Quality Support Manager in the administration of the Department’s local data repository and ensure the use common and effective inputting processes

To use Hospital record systems to retrieve and update patient information for audit

To be point of contact and filter queries, on behalf of the Quality Support Manager

To communicate with a wide range of personnel internal and external to the Trust

Clerical and Administrative

Responsible for organising and planning own workload to meet service priorities; re-adjusting plans as situations change/arise

Maintain a record of audits undertaken

Maintain a record of trust-wide and local action plans resulting from audits and monitoring of compliance

Assist with the development of governance documentation, producing it accurately and professionally in line with corporate style as required

Checking and editing documents as required ensuring accuracy

To service meetings on behalf of the Quality Assurance Manager: co-ordinate dates; book venues; prepare and distribute agenda and take minutes when required

Person specification

Qualifications

Essential criteria

Good standard of general education (4 GCSEs or equivalent), including Maths and English language
Diploma in administrative practice or business management or equivalent knowledge
ECDL or equivalent IT qualification or experience

Experience

Essential criteria

Previous experience of working in administration at a senior level
Previous experience of working with complex data and producing reports
Audit tool design and development
Experience of working as part of Team

Desirable criteria

Previous experience of working in the NHS
Knowledge of NHS Governance and Quality framework

Skills

Essential criteria

Excellent IT skills and experience in the use of Microsoft Office Suite, especially Excel
Excellent written and verbal communication skills
Excellent customer service skills
Ability to comprehend and work within the Trust Policies of Data Protection, Equal Opportunities and Health and Safety
Ability to work under pressure and prioritise own workload
Able to cope working in a stressful environment and with emotional or aggressive patients and carers
Excellent command of the English language
Good written, verbal and non-verbal communication skills

Desirable criteria

Accurate and advanced keyboard skills
Effective decision-making skills

Personal Qualities

Essential criteria

Tactful and diplomatic
Organised, professional and punctual
Adaptable, flexible and reliable
Ability to work and communicate with people at all levels
Able to work as a Team member
Ability to deal with unpredictable workload and deadlines with frequent interruptions
High degree of discretion and initiative

Other Job requirements

Essential criteria

Good personal presentation

Desirable criteria

Car driver

IMPORTANT INFORMATION

Sometimes we get a lot of applications for our roles. On those occasions we might close the job early. If you don’t want to miss out we recommend submitting your application as early as possible.

The Trust use an Applicant Management System called TRAC which helps us manage the recruitment process. All communications regarding your application will come via TRAC (even if you applied via NHS Jobs).

Please check your TRAC account regularly and ensure your email is set up to accept messages so they don't go into your junk/spam folder.

We aim to shortlist all vacancies within 2 days of the vacancy closing, we will get back to all candidates ASAP.

Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.

South Warwickshire University NHS Foundation Trust is an equal opportunities employer who is committed to Equality and Diversity and does not tolerate discrimination or harassment on the grounds of any protected characteristic as defined by the Equality Act 2010.

All South Warwickshire University NHS Foundation Trust sites are smoke free. We feel it’s a great way to help our patients, visitors and staff stay healthy.

The Trust is part of a ‘Foundation Group’ through a strategic alliance with Wye Valley NHS Trust, George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust. This partnership is great for the sustainability of all four organisations and allows us to share learning and maximise opportunities to ensure the delivery of high quality health and care services for our local populations.