Job summary
- Main area
- Communications, Engagement, Marketing
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 105-6251568
- Employer
- Coventry & Warwickshire Integrated Care Board
- Employer type
- NHS
- Site
- Shire
- Town
- Warwick
- Salary
- £28,407 - £34,581 per annum
- Salary period
- Yearly
- Closing
- 21/07/2024 23:59
Employer heading
Communications and Engagement Officer
NHS AfC: Band 5
Job overview
We're looking for an enthusiastic and creative communications and engagement professional to join our communications team at NHS Coventry and Warwickshire Integrated Care Board.
As one of our Communications and Engagement Officers, you will support the team to deliver the strategies that connect us with our stakeholders, patients, and communities across Coventry and Warwickshire. You will be responsible for writing and creating content to suit a variety of channels, including for web, newsletters, social media, and internal communication channels. Experience in creating and editing video would be advantageous.
Main duties of the job
Reporting to one of our Communications and Engagement Managers, you will be confident to work independently and as part of a team. Experience working in the NHS or government, nationally or locally or strong experience of working on health-related issues would be beneficial but is not necessary.
You will be instrumental in contributing ideas and creative content development for projects, and initiatives, covering all elements of communications, including digital communications, internal and external communications, change and transformation, design and branding, media handling and more. You will also assist with our patient and public engagement programmes, helping us to deliver the ICS vision of putting people at the heart of everything we do.
Working for our organisation
Coventry and Warwickshire Integrated Care Board (ICB) is responsible for commissioning NHS services on behalf of people in Coventry and Warwickshire. In consultation with local partners, it plans the delivery of services in a way that both meets local health and care needs and reduces inequalities between different groups. The purpose of our ICB is to bring partner organisations together to:
- improve outcomes in population health and healthcare
- tackle inequalities in outcomes, experience and access
- enhance productivity and value for money
- help the NHS support broader social and economic development.
As an Integrated Care System we have agreed a common vision as well as the principles of how partners will work together. This is underpinned by the Health and Wellbeing Concordat for Coventry and Warwickshire.
This Concordat was agreed by our two Health and Wellbeing Boards and sets out our goal to enable people across Coventry and Warwickshire to pursue happy, healthy lives and put people and communities at the heart of everything we do.
Our vision is more than just an aspiration, it is the driver for real change across Coventry and Warwickshire.
Detailed job description and main responsibilities
- Support the delivery of communications and engagement plans for specific projects/campaigns.
- Produce a broad range of written communications to suit the appropriate channel.
- Deliver internal communications with clear messages, for a range of internal audiences.
- Creating and publishing website and intranet content and assisting with the ongoing maintenance of our website and intranet.
- To provide administrative support to the team, such as event planning, project and work planning support and working as part of a team to ensure provision of a smooth and efficient service.
- To develop, produce and edit visual presentations and create audio video footage/interviews for staff/ teams ensuring accuracy, attention to detail and consistency when editing with specified software.
- Working with external agencies to deliver communications services, ensuring successful outcomes.
- To assist other teams across the organisation to identify the most appropriate medium/channel to use to further their business objective, such as helping to develop and implement a communications plan as required for their needs considering budgetary/time/resource requirements.
- To collate, interpret and produce reports following internal and external event/ meeting feedback as necessary for evaluation.
- Ensure all communications embody the ICB vision and values and supports its priorities.
- Maintaining excellent contacts and relationships with a wide range of internal and external stakeholders.
- To monitor ICB social media and identify key conversation trends and ensure key partners and stakeholders are aware of the ICB social media presence. Maintaining and developing the ICBs social media presence within evolving times.
- Develop good working relationships with communication and engagement colleagues across the Health and Care Partnership organisations to ensure that opportunities for developing content are found with all partner organisations and we work jointly in promoting campaigns where appropriate.
- Prioritises own workload and manages own time in a manner that maintains and promotes high quality.
Person specification
Experience
Essential criteria
- Educated degree level, or equivalent level of experience, specific communications qualification or senior experience
- Evidence of continuing professional development
- Experience of the use of modern technologies to deliver communication / involvement work, in particular social media and digital communications.
- Experience creating and delivering creative content, using a variety of mediums.
- Experience of producing internal and external communications targeting a range of diverse audiences
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Charlotte Walker
- Job title
- Senior Communications and Engagement Manager
- Email address
- [email protected]
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