Job summary
Employer heading
Deputy Operations Manager
NHS AfC: Band 7
George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women’s, children’s, diagnostic and therapeutic services to a population of more than 350,000 people.
The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.
Our vision is "to EXCEL at patient care". If you think you've got what it takes, help us realise this and join #TeamEliot.
Don’t meet every single requirement? Studies have shown that women and people of colour aren’t as likely to apply unless they meet every qualification of non specialist roles.
We’re dedicated to building a diverse, inclusive workplace, so if you’re excited about this role and meet our values, but your experience doesn’t align perfectly with everything in the Job Description or Person Specification– apply anyway or email the Recruiting Manager to discuss the role further
We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel.
Job overview
Job Title: Deputy Operations Manager
Hours per week: 37.5 hours per week
Perm/Fixed Term: Permanent
Salary: £43,742 - £50,056 per annum
Closing Date: 14th November 2024
Interview Date: 20th November 2024
An exciting opportunity has arisen for a Deputy Operations Manager to join the Medicine Directorate at George Eliot Hospital. The successful candidate will be required to lead, manage and support the development of our services, ensuring continuous improvement to provide operational management of all aspects of the service, including financial, workforce and day to day operational performance.
**This post may close early due to high numbers of applications, so you are advised to apply promptly.**
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
#JoinTeamEliot
Main duties of the job
Support the Medicine Directorate leadership team in the development and provision of a comprehensive, high quality, patient centred care service within the resources available.
The post has key functions: responsibility for the improvement and delivery of targets related to inpatient and outpatient speciality management. Responsible in delivering performance against financial and activity targets; leading the development and delivery of service strategy; organisational development and the management of risk within Medicine
Working for our organisation
Here at George Eliot our vision to ‘excel at patient care’ takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate employees who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication
excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Detailed job description and main responsibilities
- Ensuring clear communication providing and receiving complex sensitive information.
- Uses specialist knowledge across a range of work procedures to implement robust policies for own work area and proposes changes as applicable, to deliver business objectives and agreed targets.
- Collaborating with the operations manager, matrons and clinical director to ensure sound operational management of all areas with robust systems that are continuously improved.
- Lead the delivery of operational performance of specialities within the speciality and acute medicine directorate to achieve delivery of national and local targets, the development and delivery of improvement plans and reengineering of roles/models of care.
- In liaison with the General Manager and the directorate Financial Business Partner agree and deliver against financial and activity profiles for relevant specialities, identify risks and implement and review risk reduction strategies.
- Responsible for departmental budget and lead Implementation and review robust systems and processes so that speciality budgets are effectively managed and financial balance is achieved, within Trust budgetary rules, Standing Orders and Standing Financial Instructions.
- Form links with the Bed Management team to ensure effective use of available resources for the division.
- Responsible for the improvement and delivery of targets by ensuring effective and efficient operation of the specialities within the acute and specialist medicine directorate.
For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.
Person specification
Experience and Knowledge
Essential criteria
- Evidence of continued professional development
- Evidence of service delivery within a healthcare setting, specifically hospital at home either/or CMDU
- Information analysis, business planning in a multi-disciplinary Setting
- Experience of dealing with staff management issues
- Sound leadership abilities
Desirable criteria
- Experience of Project management
- Track record in managing and delivering change programs
- Awareness of current NHS issues
Qualifications
Essential criteria
- Degree or equivalent level of ability gained through substantial NHS experience in a management setting
- Specialist knowledge across a range of work procedures
- Educated to degree level or equivalent experience
Desirable criteria
- Postgraduate Qualification or equivalent
Skills and Abilities
Essential criteria
- Excellent communication skills both written and verbal
- Excellent interpersonal and facilitation skills
- Ability to negotiate, influence and persuade staff at all levels
- Analytical and problem solving ability
Desirable criteria
- Excellent understanding and ability to use IT
Personal Qualities
Essential criteria
- Enthusiastic and self-motivated
- Evidence of continual professional development
- Innovative and articulate
- Ability to work on own initiative
- Good team worker
Trust EXCEL Values
Essential criteria
- Effective open Communication
- Excellence and safety in all that we do
- Challenge But Support
- Expect respect and dignity
- Local Healthcare that inspires confidence
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Craig Simpson
- Job title
- General Manager
- Email address
- [email protected]
- Telephone number
- 02476 351351
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