Skip to main content
Please wait, loading

Job summary

Main area
Medicine
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Part time - 15 hours per week (Saturday and Sunday 8am-4pm, with 30 minutes lunch break)
Job ref
230-36768364-MED-WA-A
Employer
George Eliot Hospital NHS Trust
Employer type
NHS
Site
George Eliot Hospital
Town
Nuneaton
Salary
£23,615 per annum, pro rata
Salary period
Yearly
Closing
23/12/2024 23:59

Employer heading

George Eliot Hospital NHS Trust logo

Ward Administrator

NHS AfC: Band 2

George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women’s, children’s, diagnostic and therapeutic services to a population of more than 350,000 people.

The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.

Our vision is "to EXCEL at patient care". If you think you've got what it takes, help us realise this and join #TeamEliot.

Don’t meet every single requirement? Studies have shown that women and people of colour aren’t as likely to apply unless they meet every qualification of non specialist roles.

We’re dedicated to building a diverse, inclusive workplace, so if you’re excited about this role and meet our values, but your experience doesn’t align perfectly with everything in the Job Description or Person Specification– apply anyway or email the Recruiting Manager to discuss the role further 

We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel. 

 

Job overview

Job Title: Ward Administrator

Hours per week: 15 hours per week (Saturday and Sunday 8am-4pm, with 30 minutes lunch break)

Perm/Fixed Term: Permanent

Salary: £23,615 per annum pro rata 

Closing Date: 23rd December 2024

Interview Date: 13th January 2025

**This post may close early due to high numbers of applications, so you are advised to apply promptly. **

All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day. 

#JoinTeamEliot

Main duties of the job

  • To ensure that all patient notes are kept up to date and filing is filed in the notes in line with the George Eliot Hospital Medical Records Policy.
  • To provide an efficient and professional clerical service to the Nursing, Medical and Surgical Teams.
  • To communicate with internal and external professional bodies, e.g. other NHS Trust’s, Coroner, Police, District Nurses and other Allied Healthcare Professionals.
  • To communicate over the telephone and personally with patients, patients’ representatives and relatives relaying accurate and applicable information as required.

Working for our organisation

Here at George Eliot our vision to 'excel at patient care'  takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:

Effective Open Communication

excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

Benefits:  On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.

Detailed job description and main responsibilities

  • To make appointments for patients when they are discharged if required.
  • To ensure that transport is booked for patients to be taken home when discharged if required.
  • Take lead responsibility for ward requisitions and maintaining the ward stationery.
  • Photocopy information for the Nursing Team and as and when required.
  • To be responsible for the general tidiness of the workplace.
  • Take lead responsibility to inform General Practitioners of all discharges/deaths by telephone within 24 hours.
  • To contact IT Training Department to book training courses for members of staff as instructed by ward Senior Sister/Senior Charge Nurse.
  • Prepare and fax correspondence as and when required.
  • Welcome patients and members of the public entering the ward area and ensure any queries that arise are dealt with either by the Ward Clerk or relevant Nursing personnel.
  • To answer ward telephone and ensure that information is correctly handled and disseminated appropriately.
  • Ensure the Patient Administration System (Lorenzo) is kept up-to-date and reflects patients currently on the ward and also matches the whiteboard, including consultant/specialty transfers.
  • Ensure all of the relevant documentation (front sheet and patient labels) is printed from Lorenzo and copies available in the notes for every patient.

For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.

Person specification

Qualification and Professional Training

Desirable criteria
  • Good standard of Education
  • GCSE in English Language

Experience and Knowledge

Essential criteria
  • Office Environment experience
  • Dealing with members of the general public
  • Administration experience within an NHS environment
  • Evidence of ability to prioritise workload including working under pressure in order to meet deadlines.
  • Keyboard/Typing skills
Desirable criteria
  • Experience of leading a team
  • Knowledge of PAS systems

Skills and Abilities

Essential criteria
  • Good organisational skills
  • Ability to multi-task
  • Excellent communication skills and interpersonal skills
  • Able to respond professionally

Personal Qualities

Essential criteria
  • Good organisational skills
  • Excellent communication skills and interpersonal skills
  • Able to respond professionally

Other

Essential criteria
  • Evidence of commitment to personal development
  • Ability to lift a box of case notes

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyAge positiveArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.CTP The Ministry of Defence partnering with Right ManagementDisability confident employerStep into healthPride In Veterans

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Candice Randle
Job title
Deputy Operations Manager
Email address
[email protected]
Telephone number
07747269450
Additional information

For general enquiries and information about the role please email our lead ward clerk Julia Evans, [email protected]

Apply online nowAlert me to similar vacancies