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Job summary

Main area
Hotel Services
Grade
band 6
Contract
Permanent: Ann O'Brien
Hours
Full time - 37.5 hours per week
Job ref
230-48361198-TECH-A
Employer
George Eliot Hospital NHS Trust
Employer type
NHS
Site
George Eliot Hospital -Estates Dept
Town
Nuneaton
Salary
£35,392 - £42,618 per annum
Salary period
Yearly
Closing
19/07/2024 23:59

Employer heading

George Eliot Hospital NHS Trust logo

Domestic Manager

band 6

George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women’s, children’s, diagnostic and therapeutic services to a population of more than 350,000 people.

The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.

Our vision is "to EXCEL at patient care". If you think you've got what it takes, help us realise this and join #TeamEliot.

Don’t meet every single requirement? Studies have shown that women and people of colour aren’t as likely to apply unless they meet every qualification of non specialist roles.

We’re dedicated to building a diverse, inclusive workplace, so if you’re excited about this role and meet our values, but your experience doesn’t align perfectly with everything in the Job Description or Person Specification– apply anyway or email the Recruiting Manager to discuss the role further 

We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel. 

 

Job overview

Job Title: Domestic Manager

Hours per week -37.5 

Permanent/Fixed term - Permanent 

Salary- £35,392.00 to £42,618.00 per annum pro rata

Closing Date- 19th July 2024

Interview Date: 29th July 2024 

This post may close early due to high numbers of applications so you are advised to apply promptly. 

All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

Careers at George Eliot – ‘Where you make a difference'

Main duties of the job

The Facilities Housekeeping Manager is responsible for a high quality and efficient provision of Facilities services to patients, employees and visitors across the site.

The post holder is responsible for ensuring that all aspects of the service are compliant with statutory requirements, best practice maintaining accreditation to quality management systems

Work with the other Facilities Managers in achieving standardisation of working practices, protocols and procedures across all sites in terms of Housekeeping Services.

The post holder is a key member of the Facilities Management Team and will be required to undertake projects and other duties in addition to main sphere of responsibility.

Working for our organisation

Here at George Eliot our vision to excel at patient care’ takes centre stage.  An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do.  Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:

Effective Open Communication

excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking. 

Detailed job description and main responsibilities

Provide leadership to the site team developing future capacity

Delegated responsibility for income and expenditure budgets for area of responsibility.

Ensure that all services are delivered in accordance with statutory requirements, legislation and national best practice.

Be the designated site’s point of contact for operational issues relating to Housekeeping services.

Line management responsibility undertaking, recruitment, appraisal, sickness management, performance, disciplinary related tasks.

Person specification

Experience and Knowledge

Essential criteria
  • Minimum of 5 years managerial experience with a staff group
  • Budget management
  • Human Resources procedures – recruitment, appraisals, absence management, disciplinary procedures
  • Management of Housekeeping services
  • Knowledge of Health & Safety at Work Regulations, COSHH and Environmental Health legislation
  • Project management experience
  • Have accurate keyboard skills
  • Knowledge of the National Specification of Cleanliness
Desirable criteria
  • NHS managerial experience
  • NHS procurement processes
  • Auditing and or monitoring systems
  • Knowledge of Facilities management within the NHS
  • Knowledge of Agenda for Change
  • Knowledge of NHS standing financial instructions
  • Knowledge of infection control requirements in the NHS and staff training requirements
  • Knowledge of PLACE (Patient Led Assessment of the Care of the Environment

Qualification(s) and Professional Training

Essential criteria
  • Educated to degree level or equivalent of 5 years experience
  • Business management diploma or demonstrates that level of theoretical knowledge.
  • Certificated British Institute of Cleaning Science qualification.
  • IOSH Managing Safely
  • Food Hygiene certificate level 4 food safety qualification or equivalent (Advanced Food Hygiene)
Desirable criteria
  • Project management qualification
  • Recognised HACCP qualification

Skills and Abilities

Essential criteria
  • • Be able to communicate effectively, accurately and confidently using all methodologies to individuals and groups.
Desirable criteria
  • Training individuals and groups.

Personal Qualities

Essential criteria
  • Respectful and courteous approach to all staff groups and clients
  • Open door policy for staff to meet with post holder to discuss issues.
  • Supportive to service managers.
  • Firm and consistent approach on HR issues
  • Ability to work well under pressure and to tight deadlines and providing all necessary analysis/reports to schedule.
  • Be an ambassador for the Facilities Directorate.
  • Communicate well with service users.
  • Communicate well with patients and visitors.
  • Professional bearing
  • Ability to communicate effectively with external organisations and Trust representatives at all levels.
  • Excellent judgment and negotiation skills.
  • Willing and able to facilitate change and motivate others to accept change.
  • Ability to represent Facilities and clearly determine service levels and resources.
  • Approachable and sensitive attitude to staff members.

Other

Essential criteria
  • Well motivated to manage a successful team of staff and promote a positive image of the departments
  • Demonstrate a willingness to engage with staff
  • Be a key member of the Facilities team, leading the team with hands on approach.
  • Be influential in decision making processes.
  • Willing to act on own initiative

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyAge positiveMindful employer.  Being positive about mental health.CTP The Ministry of Defence partnering with Right ManagementDisability confident employerStep into healthArmed Forces Covenant Bronze AwardPride In Veterans

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Ann O'Brien
Job title
Hotel Services Manager
Email address
ann.o'[email protected]
Telephone number
07786 960627
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