Job summary
- Main area
- Hotel Services
- Grade
- NHS AfC: Band 6
- Contract
- Permanent: Ann O'Brien
- Hours
- Full time - 37.5 hours per week
- Job ref
- 230-48361198-TSC-01
- Employer
- George Eliot Hospital NHS Trust
- Employer type
- NHS
- Site
- George Eliot Hospital, Estates Department
- Town
- Nuneaton
- Salary
- £35,392 - £42,618 per annum
- Salary period
- Yearly
- Closing
- 19/07/2024 23:59
Employer heading
Catering Manager
NHS AfC: Band 6
George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women’s, children’s, diagnostic and therapeutic services to a population of more than 350,000 people.
The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.
Our vision is "to EXCEL at patient care". If you think you've got what it takes, help us realise this and join #TeamEliot.
Don’t meet every single requirement? Studies have shown that women and people of colour aren’t as likely to apply unless they meet every qualification of non specialist roles.
We’re dedicated to building a diverse, inclusive workplace, so if you’re excited about this role and meet our values, but your experience doesn’t align perfectly with everything in the Job Description or Person Specification– apply anyway or email the Recruiting Manager to discuss the role further
We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel.
Job overview
Job Title: Catering Manager
Hours per week -37.5
Contract Type-Permanent
Salary- £35,392.00 to £42,618.00 per annum pro rata
Closing Date: 19th July 2024
Interview Date: TBC
All correspondence for this vacancy will be sent by email; Please check your account regularly including your junk and SPAM areas.
George Eliot is a great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
Careers at George Eliot - "Where you make a difference"
Main duties of the job
Responsible for ensuring the provision of a sustainable high quality and nutritious meal service is provided to patients at ward level. In addition to this, ensure that a wide range of hot and cold meals are provided for staff and visitors in the designated restaurants and cafes throughout the site.
To lead, develop and deliver all aspects of staff training to include food hygiene and related topics at the departmental induction ensuring any further training required is identified and acted upon. Ensure all staff receive an annual appraisal, maintain and update records and provide statistical information as required to senior management.
Responsible for ensuring that sickness absence is managed effectively and in line with the Trust’s Policies and Procedures; maintain accurate statistical information for analysis, identify trends and take appropriate action to ensure that absences are dealt with in a timely manner, seeking advice from Human Resources where necessary.
Responsible for the effective management of departmental budgets, attend monthly meetings with the Trust’s Finance department in order to monitor and take appropriate action to ensure a balanced budget is achieved.
Working for our organisation
Here at George Eliot our vision to ‘excel at patient care’ takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication
excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Detailed job description and main responsibilities
Provide leadership to the site team developing future capacity.
Responsible for reviewing catering contracts with suppliers to ensure sustainable procurement of food at value for money prices whilst complying with Food Hygiene Regulations identified in the Food Safety Policy.
Budget Holder for Restaurant and Patient Feeding Services.
Responsible for identifying and implementing effective methods of practice within Facilities, complying with the Trust’s Food Safety codes of practice and National standards.
To be a point of contact with clinical teams regarding the nutrition and hydration needs of patients catering contract requirements, advising on service provision and liaising with the Hotel Services Manager on any additional arrangements
Ensure effective line management of the catering team to include Human Resources issues as and when they arise, such as disciplinary investigations, grievances and other staff related issues.
For a detailed Job Description and Person Specification, please see attached documents.
Person specification
Experience and Knowledge
Essential criteria
- Minimum of 5 years (recent) experience in a catering environment preferably in the NHS.
- Management of HR related issues.
- To have experience and knowledge of the full range of patient catering including range of cooking methodologies , nutrition, menu development.
- Knowledge of budget management and income generation.
- Recruitment & selection process
- Experience of undertaking investigations and presenting disciplinary cases
Desirable criteria
- To have experience of managing retail outlets.
Qualification(s) and Professional Training
Essential criteria
- Educated to degree level or equivalent and evidence of continual professional development.
- Professional Management qualification
- Craft based qualification e.g city & guilds or equivalent.
- Food Hygiene certificate level 4 food safety qualification or equivalent (Advanced Food Hygiene)
- Willing to undertake future development training
Desirable criteria
- Active member of a relevant NHS association in Facilities Management.
- Recognised HACCP qualification
- Member of the HCA
- High level health & safety qualification, e.g. NEBOSH, ISOH.
Skills and Abilities
Essential criteria
- Excellent communication skills in order to deal with a wide range of patients, visitors and staff ( at all levels )
- Confident and able to work with regulatory bodies , e.g. EHO
- Ability to work across the Facilities Department and assist with projects.
- Excellent IT and report writing skills
- Knowledge of catering production operations, food safety, cook chill processes, HACCP and dietary requirements.
- An understanding of infection control risks, policies and procedures.
- Knowledge of Statutory and mandatory regulations relating to catering services, e.g Food Hygiene Regulations, Food Safety Act 1990.
- Excellent budgetary management skills
Desirable criteria
- Understanding of NHS Initiatives and standards e.g Better Hospital Food, PLACE
- An understanding of multi faith requirements
Personal Qualities
Essential criteria
- Respectful and courteous approach to all staff groups and clients.
- Open door policy for staff to meet with post holder to discuss issues.
- Supportive to service managers.
- Firm and consistent approach on HR issues.
- Ability to work well under pressure and to tight deadlines
- Communicate well with service users
- Communicate well with patients and visitors
- Willing and able to facilitate change and motivate others.
- Excellent judgment and negotiation skills.
- Ability to communicate effectively with external organisations and Trust representatives at all levels.
- Ability to represent Facilities and clearly determine service levels and resources.
- Approachable and sensitive attitude to staff members.
- Ability to interpret legislation and best practice in order to ensure the service is compliant
- Highly organised and ability to prioritise and respond to constantly changing targets and agenda’s delivering to tight deadlines.
Other
Essential criteria
- Well motivated to manage a successful team of staff and promote a positive image of the department.
- Demonstrate a willingness to engage with staff.
- Willing to act on own initiative.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Ann O'Brien
- Job title
- Hotel Services Manager
- Email address
- ann.o'[email protected]
- Telephone number
- 07786960627
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