Job summary
- Main area
- ADMIN
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time
- Home or remote working
- Job ref
- TS
- Employer
- Arden and GEM Commissioning Support Unit
- Employer type
- NHS
- Site
- Wellington House
- Town
- London
- Salary
- £46,148 - £52,809 pa
- Salary period
- Yearly
- Closing
- 14/11/2024 08:00
Employer heading
FDP Systems Tooling and Process Officer
NHS AfC: Band 7
Arden & GEM is a leading Commissioning Support Unit (CSU) working across the health and care system in England to provide transformational solutions, business support and clinical services. We work in partnership with other health and care organisations to design, develop and deliver better care for patients that improves health outcomes while making efficient use of resources. Regardless of function, specialism, or location, we are all united in our commitment to improving health and wellbeing for everyone.
Our services are built on a strong foundation of experienced people who build great relationships, a commitment to NHS values and a thorough understanding of our clients and the challenges they face.
Arden & GEM CSU is committed to supporting the redeployment of our at risk employees. In line with our policy, staff at risk may be given preferential consideration to posts that could be considered suitable alternative employment. We reserve the right to close, delay or remove adverts while this process is completed. We apologise if you experience a delay in the shortlisting stage of the recruitment cycle.
Job overview
Systems Tooling and Process Officer will play a pivotal role in enabling the NHS to become increasingly data-driven over the next decade. This position involves overseeing the use of key tools such as Jira, Confluence, and SharePoint, developing Standard Operating Procedures (SOPs), and leading the coordination of training and development activities within the programme.
- Hybrid role with flexibility for home working, alongside monthly visits to the NHS office at its new location.
- Band 7, ranging from £46,148 to £52,809, dependent on experience.
- Full-time, permanent position (37.5 hours per week).
Main duties of the job
- Oversee the use of Jira and Confluence to ensure consistency and standardisation across NHS programmes.
- Develop and maintain SharePoint sites and SOPs for tooling processes.
- Act as the main point of contact for programme tooling and systems, providing expert advice and addressing queries.
- Coordinate training and development activities across teams, ensuring the effective use of systems and tools.
- Contribute to strategic planning for team projects, supporting performance improvement and governance strategies
Working for our organisation
You will be part of NHS England’s Data and Analytics Directorate, which is leading the transformation to improve data use across health and care. The Federated Data Platform connects systems across Trusts and Integrated Care Boards, enhancing data integration and improving patient care. By helping standardise data processes, you will contribute to better decision-making, improved care coordination, and a more efficient NHS.
Detailed job description and main responsibilities
The Tooling and Process Officer will:
- Manage the use of Jira, Confluence, and SharePoint within the programme, ensuring processes are efficient and standardised.
- Develop SOPs for the use of programme tooling and oversee the documentation process.
- Provide expert guidance to users of tooling and systems, resolving queries and improving overall functionality.
- Lead the coordination of training initiatives to ensure all staff are proficient in the use of programme tools.
- Contribute to performance improvement by supporting the strategic planning of projects and governance initiatives.
Essential Skills & Experience:
- Extensive experience using Jira, Confluence, SharePoint, and MS Project across various programmes.
- Strong track record of developing formal SOPs and delivering training on programme tools.
- Excellent analytical skills, with the ability to troubleshoot and resolve complex system issues.
- Knowledge of project management methodologies, including PRINCE2.
- Strong communication skills, with the ability to convey complex information to stakeholders at all levels.
Desirable Experience:
- Experience working in a healthcare environment, ideally within the NHS.
- Familiarity with product development environments and system integration.
Qualifications:
- Educated to degree level in a relevant subject or with equivalent experience.
- Postgraduate degree or relevant project management certifications are desirable.
Next Steps:
We are looking for individuals who are independent thinkers and willing to take risks. We believe in a collaborative work culture that allows all team members to share their ideas and contribute. We also promote a healthy work-life balance and strive to create a supportive working environment.
Visit our website at www.ardengemcsu.nhs.uk to learn more about who we are and apply.
Note: We are not sponsoring this position, so applicants must be UK residents.
Person specification
CV
Essential criteria
- Evidence of continued professional development
- Significant experience using Jira, Confluence, SharePoint and MS Project in multiple programmes.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- AGEM Talent Consultants
- Job title
- AGEM Talent Consultants
- Email address
- [email protected]
- Telephone number
- 12345678910
If you have problems applying, contact
- Address
-
Arden & Gem Talent Solutions
- Telephone
- 07919 393975
List jobs with Arden and GEM Commissioning Support Unit in Administrative Services or all sectors