Job summary
Employer heading
Senior Systems Engineer
NHS AfC: Band 8a
Arden & GEM is a leading Commissioning Support Unit (CSU) working across the health and care system in England to provide transformational solutions, business support and clinical services. We work in partnership with other health and care organisations to design, develop and deliver better care for patients that improves health outcomes while making efficient use of resources. Regardless of function, specialism, or location, we are all united in our commitment to improving health and wellbeing for everyone.
Our services are built on a strong foundation of experienced people who build great relationships, a commitment to NHS values and a thorough understanding of our clients and the challenges they face.
Arden & GEM CSU is committed to supporting the redeployment of our at risk employees. In line with our policy, staff at risk may be given preferential consideration to posts that could be considered suitable alternative employment. We reserve the right to close, delay or remove adverts while this process is completed. We apologise if you experience a delay in the shortlisting stage of the recruitment cycle.
Job overview
You will work closely with other members of the technical team to develop, support, and maintain AWS infrastructure for a Java-based application in a cloud based environment.
Your role will involve ensuring the reliability, scalability, and security of our AWS setup, leveraging automation and best practices in cloud infrastructure. This includes supporting database administration, optimising performance, and contributing to a robust CI/CD pipeline to streamline development and deployment.
You’ll play a key part in evolving our infrastructure to meet future demands, aligning with strategic goals for efficiency and scalability.
Main duties of the job
The main duties of this role involve maintaining, developing, and enhancing our AWS cloud infrastructure with a focus on stability, scalability, and security. You will use tools like Ansible and CloudFormation to automate deployments, streamline infrastructure management, and ensure consistency.
As a key point of contact for technical service matters, you will provide essential support to keep IT systems, infrastructure, and services running smoothly, addressing issues to minimise downtime and maintain high availability.
This role requires both strategic oversight and hands-on management of AWS resources, including cloud compute, cloud storage, and Oracle RDS. You will optimise various cloud compute and storage solutions for performance and efficient resource use, and manage multiple operating systems, including Windows and Linux, to ensure smooth operations.
You will implement secure cloud networking configurations, managing VPCs, subnets, and security groups to maintain data integrity and support secure connectivity.
Collaboration with technical team members is essential to uphold best practices in cloud infrastructure management. You will actively seek opportunities to improve and evolve the AWS environment, aligning it with organisational goals and fostering a culture of continuous improvement.
Working for our organisation
We are a multi award-winning organisation that has achieved the prestigious Investors in People Gold Award for ‘We invest in people’ and ‘We invest in wellbeing’ and are passionate about creating an inclusive workplace that promotes and values diversity. We believe that every team member should have the opportunity to contribute and share their ideas.
We reward the hard work and commitment of our people with the following benefits:
- A competitive salary with annual pay reviews
- A generous annual leave entitlement starting at 27 days
- Membership of the NHS Pension Scheme
- Flexible working and family friendly policies, including enhanced parental leave and pay
- A wide range of in-house and external learning and development opportunities
- Access to salary sacrifice and discount schemes
- Access to employee assistance and occupational health services.
Detailed job description and main responsibilities
You can find further details about the role in the attached Job Description and you can view the Assignment Brief by clicking on 'Additional Information'.
Person specification
Education / Training / Qualifications
Essential criteria
- Educated to Masters level or equivalent level of experience of working at a senior level in specialist area
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master’s level equivalent
- Evidence of post qualifying and continuing professional development
- Member of relevant professional bod
Desirable criteria
- Cloud Certification
Experience
Essential criteria
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Experience of identifying and interpreting National policy
- Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
Desirable criteria
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects
- Solid proven experience of working in a Linux based technical design and support role
- Experience in building and maintaining scalable, highly available web application infrastructure.
Skills / Abilities
Essential criteria
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to analyse complex facts and situations and develop a range of options
- Takes decisions on difficult and contentious issues where there may be a number of courses of action
- Strategic thinking – ability to anticipate and resolve problems before they arise
- Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals.
- Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
- Professional calm and efficient manner
- Effective organizer, influencer and networker
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
- Completer/Finisher
Desirable criteria
- Database structures, monitoring, maintenance and support (Oracle, SQL)
- Windows servers and software (Windows Server, Active Directory, SCCM, Office365, SharePoint)
Knowledge
Essential criteria
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Should have an appreciation of the relationship between the Department of Health, the Strategic Health Authority and individual provider and the commissioning organisations
- Working knowledge of Microsoft Office with intermediate keyboard skills.
- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices.
Desirable criteria
- Knowledge of ISO standards and how they apply in the role (9001, 2000, 27001)
Documents to download
Further details / informal visits contact
- Name
- David Skelland
- Job title
- Associate Director of Technical Architecture
- Email address
- [email protected]
- Additional information
We welcome informal discussions with potential applicants - please contact David Skelland.
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