Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 203-CS746
- Employer
- South Warwickshire University NHS Foundation Trust
- Employer type
- NHS
- Site
- RLSRH
- Town
- LEAMINGTON SPA
- Salary
- £22,383 per annum
- Salary period
- Yearly
- Closing
- 29/07/2024 23:59
Employer heading
Ward Clerk
NHS AfC: Band 2
South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county. This includes our Community Teams in North Warwickshire.
We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 6000 people work for the Trust and many of them have been here a long time. People find they don’t need to go elsewhere to find a fulfilling career in healthcare.
The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own.
Our values can be summed up in one sentence. We are ‘Trusted to provide inclusive, safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Probationary Period
All new staff to the Trust will be subject to a standard 6 month probationary period, the details of which will duly follow in your contract of employment.
Equality, Diversity, and Inclusion
South Warwickshire University NHS Foundation Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees. Our aim is to ensure that employees are equally valued and respected and that our organisation is representative of all members of society. We define diversity as valuing everyone as an individual – we value our employees, job applicants, students, patients and visitors as people. This is reflected within our values of being Inclusive, Safe, Effective, Compassionate and Trusted.
Agile and Flexible Working
All our staff will have a work base. However the Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. However, occasionally travel around Warwickshire and into your base will be required so access to your own transport would be helpful.
The Trust also welcome staff to work flexibly and we would welcome the conversation at interview regarding flexible working.
Staff Benefits
The Trust offer a wide range of additional benefits to staff. Anyone who joins us on a substantive basis can assess things such as the Lease Car Scheme, Electronics Scheme, Discounted Leisure and Travel, Cycle to work scheme amongst many others available.
Car Parking
The Trust have recently completed the construction of a multi-storey car park at our Warwick Hospital site which has allowed us to reduce waiting times for car parking passes.
To keep up to date on our latest recruitment activity follow us on twitter @swftrecruit or look us up on Facebook (Recruitment - South Warwickshire NHS Foundation Trust).
Job overview
Campion Ward is a rehabilitation and re-ablement service for patients who require support to maximise their independence in order to be safely discharged home.
We are looking to appoint a self-motivated, enthusiastic person who is able to work as part of our busy unit. You will be part of the multi-disciplinary team and have the ability to work flexibly with good organisational skills that enable you to work on your own initiative to tight deadlines, thus contributing to the smooth running of the department.
This is a busy role so you must be confident, have the ability to deal with people’s enquires and possess good interpersonal and communication skills with an excellent telephone manner.
The role includes ensuring that notes are tracked, ordered and available to doctors as well as kept tidy with results filed properly. Other duties include answering calls, checking patient’s details, maintaining ward stocks and general clerical duties.
Applicants must have some IT and PC skills, knowledge of Lorenzo is desirable but full training will be given.
Main duties of the job
Provide clerical and administrative support to the clinical team on Campion Ward
To input, maintain and retrieve data from a variety of databases.
Working for our organisation
Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are ‘Trusted to provide safe, inclusive, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Detailed job description and main responsibilities
The main responsibilities and duties are:
Using the Lorenzo system to ensure that all patients attending AAU are
accounted for.
Ensure accurate data quality.
Responsible for organising and maintaining the healthcare records of all
women accessing the maternity services.
To set up and maintain a process to ensure all maternity filing (including
results, correspondence and reports) are accurately and appropriately
archived in the health care records.
To scan correspondence on to the electronic.
To keep databases and reports up to date.
To assist the Ward Manager with all necessary clerical duties.
To ensure all stationery is ordered when needed.
Be responsible for maintaining confidentiality of information about
patients and staff and Trust business in accordance with the Data
Protection Act.
To make follow up appointments for patients and book transport for
appointments and discharges. To be aware of what type of transport they
need gaining that information from the nurse in charge.
To be the first point of contact for enquiries on the telephone and from
visitors/family demonstrating a welcoming demeanour in person and on
the phone.
To work under supervision, meet deadlines and have an ability to prioritise
work according to differing demands from staff.
To have a confident and committed working approach to all duties.
To receive and relay oral messages, answer telephone queries/receive
and sort/distribute incoming mail as appropriate.
To carry out any other duties commensurate with the post holders band,
as agreed by their line manager.
Person specification
Qualifications
Essential criteria
- Educated to NVQ level 2 or equivalent experience
Experience
Essential criteria
- Experience with IT system
- Competent IT skills
Desirable criteria
- Educated to NVQ level 2 or equivalent experience
Skills
Essential criteria
- Keen to develop new skills
- Good interpersonal skills – able to work as a team
Personal
Essential criteria
- Good team worker
- Able to work under pressure
- Able to communicate clearly, in writing and verbally
Other
Essential criteria
- Flexibility
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Anne Bury
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01926 317719
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