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Crynodeb o'r swydd

Prif leoliad
Outpatient Receptionist
Gradd
NHS AfC: Band 2
Contract
Parhaol
Oriau
Rhan-amser - 30 awr yr wythnos (TBC)
Cyfeirnod y swydd
444-6449656-CG
Cyflogwr
Coventry and Warwickshire Partnership NHS Trust
Math o gyflogwr
NHS
Gwefan
Swanswell Point
Tref
Coventry
Cyflog
£22,383 Pro Rata
Cyfnod cyflog
Yn flynyddol
Yn cau
24/07/2024 23:59

Teitl cyflogwr

Coventry and Warwickshire Partnership NHS Trust logo

Admin Support Community Adult Mental Health Services

NHS AfC: Band 2

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.

Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services

We recognise the benefits of flexible working and support applications wherever possible. If you would like to work flexibly please ask the recruiting manager for more information.’

Armed Forces Community welcome to apply.

PLEASE NOTE that this vacancy can be closed as soon as sufficient applications are received. Staff at risk within the Trust will be given priority.

Please check your emails, including junk and spam folders, regularly throughout the process of your application for any notifications from the Recruitment Team.   If you have any queries regarding your application please phone the Partnership Trust Recruitment Department.

Candidate Information Pack - final version - digital (canva.com)

Trosolwg o'r swydd

Band 2 Admin Support/Receptionist - Swanswell Point, Coventry

Permanent - Part-time - 30 hours Mon-Fri 

An exciting opportunity is now available within our Community Mental Health Team based at Swanswell Point.   You will be part of a dedicated admin team, supporting the Adult Community Mental Health Services with delivering clinical out-patient  care to the local Coventry area.

 

Prif ddyletswyddau'r swydd

We’re looking for applicants ideally with previous admin/reception experience to join our current admin team in providing efficient and comprehensive administrative support to clinicians and managers, supporting the growing demand for provision of care within adult mental health services. 

We are looking for someone who is friendly and approachable with effective communication skills, who can build good working relationships within a fast-paced environment.  As well as being a team player, we seek applicants who can demonstrate sensitivity/confidentiality due to the nature of the service and able to work autonomously with a flexible approach and strong work ethic to prioritise and multi-task. 

Gweithio i'n sefydliad

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:

  • generous annual leave entitlement which increases during your time with us
  • excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
  • salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
  • discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
  • wellbeing support, including an in-house counselling service, external helpline and more
  • staff networks and support groups

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Providing effective reception support within a busy out-patients service, dealing with patient facing and clinical team queries, managing complex phone queries and providing comprehensive message taking.  Accurate data inputting/management of our electronic care records system (Carenotes), managing clinic room bookings, sending appointment letters, scanning, uploading, printing, as well as other general day to day admin duties and the ability to exercise judgement and work unsupervised to meet deadlines. 

Skills and Experience:  Knowledge and experience of Microsoft Office systems is essential whilst training will be provided for in-house systems and processes such as Carenotes, etc.  

You may be required to travel to attend training, for which travel expenses would be paid.

 

Manyleb y person

Desirable

Meini prawf hanfodol
  • Good General Education (eg. GCSE English and Maths A-C)
  • Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
Meini prawf dymunol
  • Good organisation skills and ability to multitask
  • Experience of working in a busy office / customer care environment
  • Previous NHS Administration experience
  • Good time management skills
  • Good knowledge and understanding of reception / office procedures
  • Ability to maintain relevant recording on information systems
  • Understand confidentiality and apply the principles in every day working practice

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Sinead McCristall
Teitl y swydd
Senior Admin Lead
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg