Job summary
- Main area
- Admin Team Co-ordinator
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday 9am - 5pm)
- Job ref
- 444- 6449645-CG
- Employer
- Coventry and Warwickshire Partnership NHS Trust
- Employer type
- NHS
- Site
- Swanswell Point
- Town
- Coventry
- Salary
- £25,147 - £27,596 per annum
- Salary period
- Yearly
- Closing
- 24/07/2024 23:59
Employer heading
Admin Team Coordinator
NHS AfC: Band 4
Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.
Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services
‘We recognise the benefits of flexible working and support applications wherever possible. If you would like to work flexibly please ask the recruiting manager for more information.’
Armed Forces Community welcome to apply.
PLEASE NOTE that this vacancy can be closed as soon as sufficient applications are received. Staff at risk within the Trust will be given priority.
Please check your emails, including junk and spam folders, regularly throughout the process of your application for any notifications from the Recruitment Team. If you have any queries regarding your application please phone the Partnership Trust Recruitment Department.
Candidate Information Pack - final version - digital (canva.com)
Job overview
Admin Team Coordinator for Community Mental Health Team
Permanent, Full-time post based at Swanswell Point, Coventry
Coventry and Warwickshire Partnership NHS Trust has an exciting opportunity now available and we are looking for an enthusiastic, dynamic individual to line manage and co-ordinate the administrative staff functions within the Community Metal Health Team in Swanswell Point. You will need to be self-motivated with excellent communication and organisational skills to apply for the role of Admin Team Coordinator based at Swanswell Point, Coventry.
Main duties of the job
The post holder will need to provide oversight to the roles of the administrative staff in the provision of a comprehensive administration & data co-ordination support service, supporting the Senior Admin Lead.
You will be acutely aware of maintaining confidentiality and you will be used to managing many competing priorities on a daily basis. We are looking for individuals with a positive approach to change who are supportive of service improvements.
Working for our organisation
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
These include:
- generous annual leave entitlement which increases during your time with us
- excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
- salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
- discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
- wellbeing support, including an in-house counselling service, external helpline and more
- staff networks and support groups
We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
Detailed job description and main responsibilities
The role is pivotal in line managing admin support across the site; therefore it is essential you have previous experience of line managing staff and you also need to be competent in delivering advice and support to staff. You will be expected to use your own initiative and able to work unsupervised, undertaking specific project work as necessary. You will be expected to plan and manage a range of complex duties, organise own work and that of others to meet deadlines and respond professionally to enquires both internally and externally to the organisation.
You must be able to build effective working relationships, be approachable and accessible to support the Senior Admin Lead in terms of effective management/use of admin support, buildings and the provision of services from them.
This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue a management career in the NHS.
Person specification
Qualifications
Essential criteria
- Good General Education (eg. GCSE English and Maths A-C)
- QCF Business Administration Level 3 or equivalent qualification / experience/ willing to work towards completion of this
- QCF Customer Service Level 3 or equivalent qualification / experience/ willing to work towards completion of this
- QCF Team Leading Level 2 / First Line Management Level 3 or equivalent qualification / experience/ willing to work towards completion of this
Knowledge and Skills
Essential criteria
- Articulate with excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Advanced keyboard / IT skills
- Ability to manage and prioritise own and other’s workload and use own initiative
- Ability to work autonomously
- Excellent organisation skills and ability to multitask
- Excellent time management skills ability to prioritise conflicting demands in order to meet deadlines
- Excellent knowledge and understanding of reception / office procedures
- Ability to take and transcribe notes of meetings in a timely manner
- Ability to establish and maintain relevant recording and information systems
- Ability to problem solve and deal professionally with complaints
- Understand confidentiality and apply the principles in every day working practice
Experience
Essential criteria
- Competent working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
- Experience of working in a busy office / customer care environment
- Experience of working in a supervisory role and delegating work
Personal Attributes
Essential criteria
- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
- Ability to travel to multiple sites
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Sinead McCristall
- Job title
- Senior Admin Lead
- Email address
- [email protected]
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