Crynodeb o'r swydd
Teitl cyflogwr
Team Secretary - Band 3
NHS AfC: Band 3
Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.
Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services
‘We recognise the benefits of flexible working and support applications wherever possible. If you would like to work flexibly please ask the recruiting manager for more information.’
Armed Forces Community welcome to apply.
PLEASE NOTE that this vacancy can be closed as soon as sufficient applications are received. Staff at risk within the Trust will be given priority.
Please check your emails, including junk and spam folders, regularly throughout the process of your application for any notifications from the Recruitment Team. If you have any queries regarding your application please phone the Partnership Trust Recruitment Department.
Candidate Information Pack - final version - digital (canva.com)
Trosolwg o'r swydd
Team Secretary - Band 3
Team: Perinatal
Base: Primary Health Care Centre, Willenhall, Coventry
18.75 hours per week
Annual leave starting at 27 days + 8 BHs, rising to 33 days + 8,
Generous pension scheme,
Childcare vouchers,
Health and Wellbeing offers for staff,
Reimbursement of eye sight checks,
Employee assistance programme (counselling, financial/legal support, etc),
On-line learning + qualification development programmes,
Coaching support,
Success awards, including long service vouchers, etc…
Prif ddyletswyddau'r swydd
We are looking for applicants who are friendly and approachable with effective communication skills, who can build good working relationships within a fast-paced environment. As well as being a team player, we seek applicants who can demonstrate sensitivity/confidentiality due to the nature of the service and are able to work autonomously with a flexible approach and strong work ethic to prioritise and multi-task.
We require applicants to share our vision to become an innovative, forward-thinking, and inclusive teaching organisation, enabling us to provide consistently high quality, safe, and compassionate care and to demonstrate our Trust values of compassion, respect, integrity, working together and seeking excellence to present a professional image and maintain the highest standards of customer service and confidentiality.
The Job Role: You will provide a comprehensive and accurate administrative and secretarial service for the clinical/medical teams, specifically our Loss Pathway service. This will include production of clinical letters, e-mail communication, booking/rescheduling patient appointments, accurate data inputting onto electronic patient records system, scanning, printing, uploading, answering of complex telephone queries and the ability to exercise judgement and work unsupervised to meet deadlines.
For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements
Gweithio i'n sefydliad
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
These include:
- generous annual leave entitlement which increases during your time with us
- excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
- salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
- discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
- wellbeing support, including an in-house counselling service, external helpline and more
- staff networks and support group
We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
The successful candidate will be educated to GCSE level with an administration NVQ or QCF or equivalent experience. Excellent telephone and IT skills are essential, with experience of Microsoft Word, Excel data entry, email, and digital dictation/audio typing. Previous experience of working within a health care setting would be desirable as the role involves typing of clinical letters.
To support the Trust’s move to remote working, there will be an expectation for the successful applicant to be able to occasionally work from home where appropriate equipment will be provided. However, the majority of the role will be office-based.
Manyleb y person
Qualifications
Meini prawf hanfodol
- Good General Education (eg. GCSE English and Maths A-C)
- QCF Business Administration Level 2
- QCF Customer Service Level 2
Experience
Meini prawf hanfodol
- Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
- Experience of working in a busy office / customer care environment
Personal Attributes
Meini prawf hanfodol
- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
Other
Meini prawf hanfodol
- Ability to travel to multiple sites.
Knowledge & Skills
Meini prawf hanfodol
- Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Advanced keyboard / IT skills Including audio typing
- Ability to manage and prioritise own and other’s workload and use own initiative
- Understanding of working in a supervisory role
- Good organisation skills and ability to multitask
- Ability to maintain relevant recording and information systems
- Ability to take and transcribe notes of meetings in a timely manner.
- Understand confidentiality and apply the principles in every day working practice.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Bev Veasey
- Teitl y swydd
- Senior Admin Lead
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 024 7621 2176
Rhestr swyddi gyda Coventry and Warwickshire Partnership NHS Trust yn Gwasanaethau gweinyddol neu bob sector