HealthJobsUK

Job overview

An exciting opportunity has arisen for a Band 4 Senior Waiting List Co-ordinator within the Family Health Board.  If you are enthusiastic, organised and well-motivated we want you to join our newly established waiting list team. 

This is an ideal opportunity to showcase your skills in supporting Children's Services to achieve full theatre utilisation and excellent waiting list maintenance to provide a quality patient experience.  This position requires excellent organisational and communication skills to ensure our 18 Week Waiting times are met.

The successful candidate will need to demonstrate experience of working in a fast-paced environment to ensure robust and timely management of Waiting Lists for multiple specialities within Children’s Services.   You will work alongside a range of Consultants and Admin teams, therefore it is essential that you have the ability to build relationships and maintain a professional approach. 

If you have a pro-active approach, are a problem solver and your passion is support and put the patient’s needs at the forefront, then this is the ideal role for you.  

• Interview Date Monday, 16 September 2024
• 37 Hours 30 Minutes/Week
• You will be redirected to Trac to apply for the vacancy.  Please expand the job details section and read all of the information before applying for the vacancy

Main duties of the job

If successful, you will be responsible for co-ordinate waiting lists in an efficient manner by liaising with consultants and other Admin teams to ensure waiting lists are accurate, well utilised and maintained to standard in line with the Trust’s waiting times and the Trust’s Patient Access Policy. 
•    NHS IT Systems 
•    NHS Waiting list experience/knowledge  
•    Knowledge of 18 Week pathways  
•    Patient confidentiality
•    Previous supervisory experience 
•    Good communication skills
•    Demonstrates problem solving skills
•    Highly motivated and able to motivate others 
•    Patient Focused
•    Ability to meet deadlines 

You should be self-motivated, reliable and well organised with excellent communication and interpersonal skills. Be able to demonstrate knowledge of waiting lists and be able to work efficiently and methodically with good attention to detail without direct supervision. The post holder should be flexible to the needs of the service with a positive and proactive attitude.

The post holder will be required to have excellent communication skills, be able to prioritise workload effectively with excellent attention to detail. The role is fast paced and you must be able to deal with sensitive and contentious information.

Working for our organisation

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 2 million patients ‘contacts’ each year, delivering high standards of healthcare.

Please see attached information on what Staff Benefits we have to offer at our Trust.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.