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Job overview

Fleet Administrator -

Location: Sunderland

 Fixed term to the 31/03/2025

We are looking for an enthusiastic individual to join the team providing administrative and clerical support in a very busy workshop environment

Main duties of the job

 The role:

 The role involves administration for the North East Ambulance Service fleet, which comprises of approximately 550+ vehicles.

Duties will include invoicing, general administrative duties, emails, answering the telephone, booking vehicles onto several different computer systems.  Providing all documentation to ensure all vehicles can be used legally on the public highway.

The role is to provide efficient, effective administrative clerical support for the day to day running of the department and to provide secretarial support to the Fleet Support Managers and Team Leaders when required to do so.

The successful candidate

 The successful candidate will ideally have experience in working in a reception/customer facing environment, with experience of using Microsoft applications.

You will need to:

• Excellent customer service skills, both face to face and over the phone
• Have good IT skills, including Microsoft Excel and Word.
• Have GCSEs in Maths and English to a Level 4 or Grade C (or equivalent)
• Have the ability to work on your own initiative and as part of a team
• Preferably have an NVQ Level 2 in Business Administration (or equivalent)

Working for our organisation

North East Ambulance Service Unified Solutions (NEASUS) is a wholly owned subsidiary of North East Ambulance Service NHS Foundation Trust (NEAS) which covers an area of around 3,230 square miles and serves a population of more than 2.71 million people.

NEASUS are made up of a team of experts with extensive knowledge and experience in the following areas:

• Fleet Management - Continuous and consistent awareness of the status of all operational vehicles across your fleet to make informed management and operational decisions.
• Vehicle Servicing & Repairs - Commercial vehicle and van servicing and repairs, carried out by our highly trained technicians.
• Fleet Fitting & Equipment - Vehicles equipped according to regulatory and clinical best practice to perform a specific care response.