Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 319-6489573LW-HAS
- Employer
- Northumbria Healthcare - NHFM (Northumbria Healthcare Facilities Management)
- Employer type
- Private Sector
- Site
- Northumbria Healthcare Manufacturing and Innovation Hub
- Town
- Seaton Delaval
- Salary
- £25,147 - £27,596 per annum
- Salary period
- Yearly
- Closing
- 04/08/2024 23:59
Employer heading
Admin Manager
NHS AfC: Band 4
NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services for all of Northumbria Healthcare Trust’s sites.
Come and work for us and we can offer you:
- Competitive rates of pay
- Enhanced rates of pay for working evenings, nights, weekends and bank holidays
- Favourable employment terms and conditions – we mirror NHS Agenda for Change terms and conditions (https://www.nhsemployers.org/tchandbook) which includes up to 33 days annual leave + bank holidays per year, generous maternity and paternity leave provisions, occupational sick pay, and much more
- NHS Pension Scheme
- Career development opportunities
- Fantastic staff benefits including car lease, home electronics, cycle to work and childcare schemes, priority access to vaccinations, physiotherapy, counselling, among many more
- A great employee experience - we score very highly on our employee satisfaction metrics
Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.
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Job overview
To ensure the efficient running of the Production /Warehouse Office, managing a team of staff to improve the department’s performance in areas such as order processing for both internal and external customers. Managing of business specific accreditations ( ISO/CE) .
Main duties of the job
Manage the General Office for both production and Warehouse ensuring that an effective secretarial and clerical support service is provided to Northumbria Manufacturing Hub.
Co-ordinate the processing of orders and invoices and the updating it on Sage Systems.
Assist in the development and updating of the Department’s policies and procedures, to ensure compliance with good practice standards.
Implement procedures to ensure compliance with the Trust's policies, procedures and Standing Financial Instructions.
To inspire the team to provide high level of customer services to both internal and external customers.
Working for our organisation
NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. Carrying out facilities management for a state-of-the-art specialist emergency care hospital - The Northumbria, three general hospitals - North Tyneside, Wansbeck and Hexham hospitals - and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.
Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.
Detailed job description and main responsibilities
To ensure the efficient running of the Production/Warehouse Office, managing a team of staff to improve the department’s performance in areas such as order processing for both internal and external customers. Managing of business specific accreditations ( ISO/CE).
To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries (d)
The role holder will also oversee all aspects of the customer service experience to troubleshoot processes and procedures and make improvements of customer service quality.
Person specification
Qualifications
Essential criteria
- Educated to GCSE, or level 2 qualification or equivalent knowledge of a range of trust policies and management procedures.
- Knowledge and experience of Microsoft Office
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lucy Rose
- Job title
- OSM
- Email address
- [email protected]
- Telephone number
- 07720143838
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