HealthJobsUK

Job overview

If you are a highly motivated and enthusiastic individual, then we want you! This role is crucial to providing and maintaining an efficient and effective service for patients and their families. 

The successful applicant will provide a comprehensive administration service to the paediatric neurology consultants and their team.  

Our Children Services Directorate provides care for children with a variety of health care needs. Specialties include neurosurgery, neurology, trauma, oncology, BMT and plastic surgery, as well as paediatric surgery, paediatric infectious diseases and paediatric medicine. It is also a tertiary referral centre accepting admissions from throughout the North East and further afield to support the increasing demand for Paediatric Critical Care.

• Interview Date: 11 August 2023
• 22 hours 30 minutes/week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Main duties of the job

If successful, you will be responsible for liaising with clinical and non-clinical professional staff for the delivery of a high standard of care. Your role will directly impact patient experience and be part of providing seamless delivery of care.

• Typing of consultant's letters and reports, filing, processing of daily documentation.
• Proof reading of letters and reports.  
• Dealing with telephone and email enquiries from patients, relatives and staff.
• Scanning confidential documents and reports.   

You should be self-motivated, reliable and well organised with excellent communication and interpersonal skills. Be able to demonstrate administration experience with appropriate qualifications, be able to work efficiently and methodically with good attention to detail without direct supervision. The post holder should be flexible to the needs of the service with a positive and proactive attitude.

The post holder will be required to have excellent communication skills, be able to prioritise workload effectively with excellent attention to detail.  

Working for our organisation

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 2 million patients ‘contacts’ each year, delivering high standards of healthcare.

Please see attached information on what Staff Benefits we have to offer at our Trust.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.