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Job summary

Main area
317 Emergency Department - RVI
Grade
Band 4
Contract
Permanent
Hours
Part time - 18.75 hours per week (3 days one week 2 days 1 weel)
Job ref
317-2024-29-31-DR
Employer
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Employer type
NHS
Site
Royal Victoria Infirmary
Town
317 02 Royal Victoria Infirmary
Salary
£25,147 - £27,596 per annum
Salary period
Yearly
Closing
23/07/2024 23:59
Interview date
29/07/2024

Employer heading

The Newcastle upon Tyne Hospitals NHS Foundation Trust logo

Senior Medical Secretary

Band 4

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Job overview

We have an exciting opportunity for a highly motivated, enthusiastic Medical Secretary to join our administration team based at the Great North Trauma & Emergency Centre, Royal Victoria Infirmary.

You will be required to provide a comprehensive medical secretary/administrative service to our Consultants (x28) and other members of our Clinical Team. This is an interesting and challenging job, working in a supportive but busy environment. 

  • Interview Date: 29 July 2024
  • 18 hours 45 minutes/week   
  • You will be redirected to Trac to apply for the vacancy.  Please expand the job details section and read all of the information before applying for the vacancy.

Main duties of the job

If you enjoy communicating with people either in person or on the phone; are a good team player with excellent oral and written communication skills, have a willingness to contribute to positive team working you could be the person we are looking for.

You will be expected to liaise with staff and colleagues at all levels. You will have proven administrative skills with the ability to prioritise and manage your own workload to tight deadlines. You will need to demonstrate initiative and flexibility in your approach and be able to work to tight deadlines.

You must be computer literate and be able to work under your own initiative.  It is essential that all work is of a consistently high standard and dealt with in a confidential manner.  Full training will be given in departmental policies and procedures

Working for our organisation

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 2 million patients ‘contacts’ each year, delivering high standards of healthcare.

Please see attached information on what Staff Benefits we have to offer at our Trust.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

 

Detailed job description and main responsibilities

·        Responsible for the organisation of secretarial support to Consultants, Junior Medical Staff and other clinical staff within the Consultants team i.e. Specialist Nurses.

· Responsible for the day to day management of the administrative/secretarial team, including supervision of the administrative staff, delegation of tasks and co-ordination of annual leave and undertake appraisals of junior staff.

·    Contribute to a comprehensive efficient and effective administrative and clerical service.

·      Contribute to a consistently high standard of patient care as a member of a multi-disciplinary team.

·        Cover Senior Medical Secretary posts Trust wide as required.

 

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Person specification

Qualifications & Education

Essential criteria
  • NVQ Level IV Business Administration or Diploma qualifications or equivalent level qualification / relevant experience
  • English Language qualification GCSE Grade 4 (or above) or equivalent level qualification / relevant experience

Knowledge & Experience

Essential criteria
  • Experience of Healthcare (patient related) secretarial procedures including NHS systems
  • Experience as Medical Secretary
  • Extensive knowledge of Medical Terminology
  • Audio typing experience
Desirable criteria
  • Proven experience in staff management

Skills & Abilities

Essential criteria
  • Advanced keyboard skills including a very high standard of word processing skills (e.g. OCR / RSA III or equivalent level qualification / experience)
  • IT skills to include office software packages
  • Excellent communication skills

Values I Behavioural I Attitudes

Essential criteria
  • Ability to manage time effectively and work on own initiative
Desirable criteria
  • Ability to manage time effectively and work on own initiative

Employer certification / accreditation badges

We are a Living Wage EmployerVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldArmed Forces Covenant Gold AwardRIDI Awards Finalist 2021Mindful employer.  Being positive about mental health.Disability confident employerStonewall Gold 2022Better Health at Work Award - Maintaining ExcellenceDefence Employer Recognition Scheme (ERS) - Gold

Documents to download

Apply online now

Further details / informal visits contact

Name
Margaret Scott
Job title
Administration Manager
Email address
[email protected]
Telephone number
01912821962
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