Crynodeb o'r swydd
Teitl cyflogwr
Research Secretary
Band 3
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Trosolwg o'r swydd
An exciting opportunity has arisen for an enthusiastic, organised and motivated individual to join the Clinical Research Directorate. You will join a team of admin professionals providing support to research delivery teams across the Trust.
The role involves close working with medical, nursing and research support staff to provide an efficient secretarial and administrative service to their teams. You will also make sure that patient appointments are booked and communicated and recorded effectively in relevant NHS systems.
These roles have lots of variety and ad-hoc demands and post holders must be flexible and possess excellent time management and planning skills. This is an opportunity to work within a very supportive and welcoming team and to further develop existing knowledge and skills. Previous administration/secretarial experience in an NHS environment is preferred but not essential as full training will be given.
- Interview Date Thursday, 15 August 2024
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Prif ddyletswyddau'r swydd
The role involves close working with medical, nursing and research support staff to provide an efficient secretarial and administrative service to their teams. You will help ensure that agendas, minutes or action points are produced for team/directorate meetings.
You will manage shared mailboxes and respond to telephone enquiries which may require you to adapt your priorities to respond to urgent queries or escalate to other members of the team, as necessary.
You will require good communication skills to build relationships across the research directorate and into the Trust as well as communicating with patients and external stakeholders such as GP surgeries, other NHS Organisations, Community and Clinical Research Organisations.
Good organisational skills are key to making sure that patient appointments are booked, communicated and recorded effectively in relevant NHS systems. You may also be required to schedule appointments and meetings for staff and sometimes organise travel arrangements.
You should be able work to deadlines and cover for colleagues during periods of leave, as required.
Gweithio i'n sefydliad
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 2 million patients ‘contacts’ each year, delivering high standards of healthcare.
Please see attached information on what Staff Benefits we have to offer at our Trust.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
- Working within Clinical Delivery Secretarial Department to provide a comprehensive administrative and secretarial support service across clinical research specialities to Consultants, Medical Staff and other clinical members of their team i.e. Team Lead, Research Nurses etc.
- Communicates with patients regarding appointments and admissions at the request of the clinical l staff.
- Provide cross site cover for Secretarial colleagues during absences as directed by Line Manager as required
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Manyleb y person
Qualifications & Education
Meini prawf hanfodol
- Appropriate NVQ III Certificate (e.g. Business Administration, Secretarial Support etc) or equivalent level qualifications / relevant experience
- English Language qualification to GCSE level 4 (or above) or equivalent level qualification / relevant experience
- Advanced keyboard skills including a high standard of word processing skills (e.g. OCR / RSA II or equivalent level qualification / experience)
Meini prawf dymunol
- OCR / RSA III
Knowledge & Experience
Meini prawf hanfodol
- Experience of secretarial procedures
- Audio typing experience
Meini prawf dymunol
- NHS secretarial experience
- Working Knowledge of NHS Systems e.g. eRecord
- Knowledge of Medical Terminology
Skills & Abilities
Meini prawf hanfodol
- IT skills to include office software packages
- Advanced keyboard skills including a high standard of word processing skills (e.g. OCR / RSA II or equivalent level qualification / experience)
- Excellent communication skills
Meini prawf dymunol
- Ability to manage time effectively and work on own initiative
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Angela Birt
- Teitl y swydd
- Business Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07542318122
Rhestr swyddi gyda The Newcastle upon Tyne Hospitals NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector