Job summary
- Main area
- Primary Care
- Grade
- NPC Band 3
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 319-6751380MH
- Employer
- Northumbria Primary Care
- Employer type
- Private Sector
- Site
- The Rothbury Practice
- Town
- Rothbury
- Salary
- £24,071 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 11/11/2024 23:59
Employer heading
Admin Lead
NPC Band 3
Northumbria Primary Care Ltd (NPC) is a pioneering partnership with local GPs and now manages several GP practices with around 50,000 registered patients in Northumberland and North Tyneside.
Please note that NPC is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust.
Whilst NPC are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process. ________________________________________________________________________________
Job overview
The Rothbury Practice are looking to recruit a full time Band 3 Admin Lead.
This is an excellent development opportunity within NPC.
The main aims of the role are to support the Practice lead with the day to day supervision of staff and rotas, as well as ensuring the practice reception runs smoothly by ensuring daily reception duties are carried out and completed.
Main duties of the job
Expected work pattern: Monday to Friday between the hours of 8am-6:30pm.
Candidates must have the followings skills:
Excellent customer service skills;
Excellent communication skills. You will be required to work closely with reception staff, delegating work when suitable;
Primary Care experience;
Flexibility re working days and shift patterns;
Good problem solving skills;
Good general IT skills and capabilities including Microsoft;
Knowledge of SystmOne functionality;
Understanding of Telephone Systems functionality;
Links/contacts to other practices Admin Leads to help with problem solving, rota population etc;
Ability to work under pressure and be point of contact for all staff with login difficulties/system navigation problems;
Ability to suggest improvements/tweaks to the system to improve patient and staff experience. Successful candidates will provide day to day management of the team working at The Rothbury Practice and provide training to newly appointed staff members as required.
Working for our organisation
Northumbria Primary Care Ltd (NPC) is a pioneering partnership with local GPs and now manages several GP practices with around 50,000 registered patients in Northumberland and North Tyneside.
Whilst appointees will have a base practice within NPC, they may be asked to work at other practices across our group. We do however limit this as much as possible as we appreciate continuity is vital to effective primary care.
Please note that NPC is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust.
Make sure to read the ‘applicant guidance notes’ before submitting your application and make sure you know everything there is to know before applying to join our fantastic organisation.
Detailed job description and main responsibilities
The main duties of the role include providing comprehensive admin service to GP’s and other health care professionals in their team and ensuring that reception runs smoothly on a daily basis.
The post holder will need to allocate work and supervise other admin staff.
Person specification
Qualifications
Essential criteria
- RSA 3/OCR (or equivalent) or equivalent or relevant typing/word processing experience
Desirable criteria
- ECDL / advanced ECDL
- GCSE English Language grade C or above or equivalent qualification
- AMSPAR Diploma (or equivalent experience)
- Knowledge of Medical Terminology & procedures
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jill Nichol
- Job title
- Practice Manager
- Email address
- [email protected]
- Telephone number
- 01665 620 339
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