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Job overview

An exciting opportunity has arisen for a Service Assistant to join our team at Ferndene, Prudhoe.

This post will be offered as Part Time working 30 hours per week.

Our team of Service Assistants keep our buildings clean and tidy and provide a great service to patients, visitors and staff. You could be cleaning a hospital ward, patient bedroom or office areas and corridors.
Because we provide services to the NHS your work supports better patient care. It’s important work and you will need to take pride in what you do and complete tasks to a high standard.
If you are on a hospital ward you will be working alongside patients who have mental health illness, learning disabilities or brain injuries. You could be cleaning their rooms and the shared areas on the ward and you will get to know them and the clinical staff and you’ll feel part of the team. It can be a real challenge working on wards like these but we also know that our staff find it rewarding.

As part of our Service Assistant role at our Ferndene site staff work alternate weeks of Domestic shifts then a week of cooking shifts for the patients, This entails cooking, temperature checking and complying to our BSI paperwork, Full training will be given for this role. If any more information is needed please get in touch and I will be happy to answer any questions.

Main duties of the job

• Cleaning of offices, public areas and service user areas
• Undertake, with the minimum of supervision, all routine duties.
• To assist in basic food preparation, and undertake cleaning duties within a designated kitchen/dining room area.

Working for our organisation

NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.

We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.

We believe everyone has potential and welcome applications from ethnic minorities, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.

We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.

We make a difference to people’s lives and working here is fulfilling and rewarding. Our social purpose is also driving our plans to become net zero and to tackle discrimination and champion equality. Working here means joining a friendly bunch of people dedicated to supporting better care.