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Job summary

Main area
Administration
Grade
NHS AfC: Band 5
Contract
Permanent
Hours
  • Full time
  • Flexible working
  • Compressed hours
37.5 hours per week
Job ref
914-BSA4876
Employer
NHS Business Services Authority
Employer type
NHS
Site
Stella House
Town
Newcastle upon Tyne
Salary
£29,970 - £36,483 per annum
Salary period
Yearly
Closing
01/12/2024 23:59

Employer heading

NHS Business Services Authority logo

DDAT Business Resource Co-ordinator

NHS AfC: Band 5

Job overview

As a DDAT Resource Co-ordinator, you will manage, administer, maintain, and support budgets, assets, and procurement services for NHSBSA IT-related staff, hardware, software, and consumables. You will identify service improvements, measure and record efficiency savings, and source IT goods and services at optimum prices. Your role will involve providing practical guidance on IT procurement matters and supporting NHSBSA’s journey to becoming a multi-sourcing digital business.

 

  • 27 days leave (increasing with length of service) plus 8 bank holidays
  • Flexible working (we are happy to discuss options such as compressed hours)
  • Flexi time
  • Hybrid working model (we are currently working largely remotely)
  • Career development
  • Active wellbeing and inclusion networks
  • Excellent pension (20.6% employer contribution)
  • NHS Car lease scheme
  • Access to a wide range of benefits and high street discounts!

Main duties of the job

Manage and support budgets, assets, and procurement services for IT-related resources.
Identify and implement service improvements in budget and procurement operations.
Measure and record efficiency savings from implemented improvements.
Source a wide range of IT goods and services at optimum prices.
Provide practical guidance and information on IT procurement matters.
Drive processes to monitor and analyse resource demand.
Work closely in financial management and lead the continued development of resources.
Plan and manage workloads for one or more teams to meet objectives and delivery timeframes.
Engage with stakeholders to facilitate and foster collaborative approaches.
Prioritise requirements and optimise resource utilisation.
Advise on standards, methods, tools, and applications to meet organisational objectives.
Responsible for the maintenance and updating of information for the Configuration Management Database and the NHSBSA approved software list for software licences, to ensure compliance with licensing agreements.

Working for our organisation

Here at the NHS Business Services Authority (NHSBSA), what we do matters. 

We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.

 Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That’s why when you join us, you’ll be empowered and given the right support to help your career grow.

 As one of the UK’s Best Big Companies to work for, we’re all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.

We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.   

Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take you. 

We are people connected to care.

 

 

Detailed job description and main responsibilities

In this role, you are accountable for:  

Responsibility for the production, administration and monitoring of expenditure forecasts and ongoing costs for IT Capital, Revenue, Baseline and Strategy budgets. Analysing financial data to produce and present complex financial reports for discussion with Senior Managers  

Responsibility for the liaising and negotiating with external suppliers for the procurement of goods and services as required to ensure the best possible service and cost is negotiated for the NHSBSA and its users to ensure deliverables are met within a timely manner and budget  

Responsible for stock control and procurement of IT consumables, including selection of suppliers, to ensure that adequate stock levels are maintained to meet business requirements  

Responsible for confirmation of delivery of equipment / services and initiation of invoice reconciliation and where appropriate responsible for the raising of debtor invoices.  

Undertaking day to day maintenance and updates of IT related budgets and carrying out month end and year end procedures efficiently and effectively. This includes regular liaison with the NHSBSA Finance and Commercial Teams  

Responsible for the maintenance and updating of information for the Configuration Management Database and the NHSBSA approved software list for software licences, to ensure compliance with licensing agreements   

Provide support for a wide range of internal teams for any issues on procurement, budget management, licence agreements, Escrow agreements and tools such as Integra, Service Management tool etc 

Undertake investigation and research into alternative IT Suppliers aimed at improving the cost-effective provision of services.  

Responsible for the training and mentoring of staff to carry out budget and procurement administration activities  

Develop a thorough knowledge of and adhere to at all times, the Authority’s Standing Financial Instructions, Standing Orders and Purchasing procedures  

Manages, provides and receives highly complex, sensitive and contentious information (Commercial in Confidence Information), presenting information to a wide range of stakeholders  

Exercise decision making, negotiation and judgement on matters that will include analysis of options, recommending solutions which may not be popular using persuasion and influencing skills to improve service delivery and processes.  

Plans, schedules and co-ordinates a range of budget and procurement activities across a number of business areas in line with current business objectives. Adjusts plans as necessary to manage conflicting priorities and deadlines.  

Accurately produces information and maintains documentation and contract records within systems in accordance with SFI’s for audit requirements and business requests.  

Communicates effectively at all levels, verbally and in writing and establishes and maintains communication with individuals and groups, internally and externally. Can explain difficult or complex matters, overcoming any problems in understanding.  

Proactively engaging in conversations to support the on-going development and maintenance of your own skills and knowledge, including attending relevant Communities of Practice.   

In addition to the above accountabilities, as post holder you are expected to:  

Undertake additional duties and responsibilities in line with the overall purpose of your role and as agreed by your line manager.  

Demonstrate NHSBSA values and core capabilities in all aspects of your work.  

Foster an environment where your own and colleagues’ safety and well-being is promoted.  

Contribute to a culture which values diversity and inclusion.  

Comply with NHSBSA policies, procedures and protocols as they apply to your role. 

 

In addition to the above accountabilities, as post holder you are expected to: 

 

  1. Undertake additional duties and responsibilities in line with the overall purpose of your role and as agreed by your line manager.  

     
  2. Demonstrate NHSBSA values and core capabilities in all aspects of your work.  

     
  3. Foster an environment where your own and colleagues’ safety and well-being is promoted.  

     
  4. Contribute to a culture which values diversity and inclusion.  

     
  5. Comply with NHSBSA policies, procedures and protocols as they apply to your role.

Person specification

Qualifications

Essential criteria
  • 1. Foundation Degree or equivalent with relevant in-depth knowledge of the subject matter or
  • 2. Relevant experience of the subject matter
Desirable criteria
  • 1. Qualifications in appropriate IT certification (e.g. ITIL)

Experience

Essential criteria
  • Significant Experience of:
  • 1. Performing a range of varied work activities in developing relationships and engaging key stakeholders.
  • 2. Communicating complex technical information easily to both technical and non-technical people.
  • 3. Rapidly absorbing complex technical and business information to learn new technologies keep skills up to date and adapt to change.
  • 4. Identifying risks and escalating them as appropriate.
  • 5. Analysing and interpreting a wide range of highly complex non-routine data.
  • Experience of:
  • 6. Presenting work at user groups and conferences
  • 7. Managing, training, developing and sharing best practice with a range of staff.
  • 8. Developing existing capabilities within the teams and at individual levels
Desirable criteria
  • 1. A strong understanding of relevant frameworks and methods relevant to the role, such as Agile and Waterfall Project Management delivery methodologies

Personal Qualities, Knowledge and Skills

Essential criteria
  • Significant knowledge and skills in the following areas:
  • 1. Analysis and prioritisation of tasks.
  • 2. Working collaboratively within a multi-disciplinary team setting, both internal and externally.
  • 3. Planning and management of own and others’ work to achieve business objectives.
  • 4. Managing relationships with stakeholders
  • 5. Pro-active approach to self-learning and continuous professional development.
  • 6. Managing multiple contracted suppliers adhering to contracted SLA’s.
  • 7. Developing and reviewing report metrics
  • 8. Multi-tasking, working across multiple projects, analysing opportunities, defining successful approaches, and proactively solve problems
Desirable criteria
  • 1. Software licensing, providing advice and support to colleagues.
  • 2. Delivery of high-quality advice, support, documentation and training in both contractual and procedural aspects of licensing

Employer certification / accreditation badges

LGBTQIE Top 100 2023LGBTQIE Gold Award 2023Menopause Friendly EmployerDisability confident leaderArmed Forces Covenant Gold AwardENEI Gold '22Better Health at Work AwardStep into healthCarer Confident -AccomplishedStonewall Top 100 Employers in 2023UK's 25 Best Big Companies 2023Care Confident EmployerNot-for-profit bodies Top 5 organisations 2023

Documents to download

Apply online now

Further details / informal visits contact

Name
Joanne Raffo
Job title
DDAT Operational Support Manager
Email address
[email protected]
Telephone number
01133120032
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