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Crynodeb o'r swydd

Prif leoliad
Community Adult Mental Health Newcastle
Gradd
Band 2
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
263-CCG24-141-AD
Cyflogwr
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Molineux NHS Centre
Tref
Newcastle upon Tyne
Cyflog
£22,383 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
25/07/2024 23:59

Teitl cyflogwr

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust logo

Administration Assistant

Band 2

Hello!

We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).

We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, ‘I’ve seen somewhere I can fit in and be myself.’  We’re on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.

Opportunities for you

Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we’ve got exciting new opportunities available at every level and in every area.

We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there’s lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks.

  • Cultural diversity staff network
  • Disabled staff network
  • LGBT+ staff network

We also have a number of staff support groups which are open to any staff to attend. These Include:

  • Armed Forces and Veterans Staff Association
  • Mind, Health and Wellbeing Community
  • Menopause toolkit and cafes and staff carer support group

We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.

Always improving

CNTW is regulated by the national healthcare regulator, the Care Quality Commission (CQC). Our last two inspections have rated us as an outstanding organisation. We’re always seeking to improve as an organisation. Do you want to be part of that?

Trosolwg o'r swydd

Applications are invited from suitably qualified and experienced administration candidates to join our busy administrative team. We currently have a vacancy for a full time Band 2 Administration Assistant in the Newcastle North-East Community Treatment Team based at Molineux NHS Centre, Newcastle upon Tyne NE6 1SG.

The post holder must have proven administration experience and  will be involved in working as a member of the admin team to support clinical staff and provide a comprehensive, high quality administrative service at all times.  You will undertake a variety of duties including answering busy telephone line, reception duties, dealing with day to day queries, updating patient information system, sorting incoming/outgoing post, completing work from a shared inbox/work tray  as well as other administration tasks, all under the direction of the Administration Team Lead.

Prif ddyletswyddau'r swydd

Candidates must be able to demonstrate proven admin experience within the last 12 months in the following  skills that are required for this post:

  • Experience in a customer / patient focused environment 
  • Excellent communication and interpersonal Skills
  • Fast, accurate typing/keyboard skills,
  • A good understanding of inputting data to a database system
  • A good working knowledge of all Microsoft packages (word/excel/office packages)
  • Good verbal and written communication skills
  • Ability to be self-directed, motivated and be able to contribute positively within a team
  • Well organised and structured
  • The post holder will be expected to demonstrate flexibility in the role in order to meet the needs of the service
  • The post holder must be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role
  • You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification otherwise you will not be shortlisted

 

 

Gweithio i'n sefydliad

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

 

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Please find attached job description for full details.

Advertising date: 18th July 2024

Closing date : 25th July 2024

We welcome your application.

 

Manyleb y person

Qualifications and Training

Meini prawf hanfodol
  • OCR/RSA Level 2 Typing/Word processing qualification (or equivalent) and/or relevant demonstrable experience
  • Good general level of education to O-Level/ GCSE or equivalent in English Language
  • NVQ in Business Administration (or equivalent)
Meini prawf dymunol
  • NVQ Level 2 in Customer Care (or equivalent)

Skills and Knowledge

Meini prawf hanfodol
  • Working knowledge of Microsoft applications, including Outlook, Word, Excel and Power Point
  • Able to input data accurately and efficiently
  • Perform repetitive tasks whilst maintaining attention to detail
  • Ability to maintain and update Patient Information Database(s)
  • Good communication and interpersonal skills, both verbal and written
  • Demonstrates good Customer Care Skills
  • Good working knowledge of office procedures
  • Good organisational and planning skills using own initiative
Meini prawf dymunol
  • Knowledge of working in an NHS environment

Experience

Meini prawf hanfodol
  • Experience of working in an administration role
  • Ability to uphold confidentiality at all times
  • Able to prioritise and plan own workload
Meini prawf dymunol
  • Experience of working in an NHS/healthcare setting
  • Experience using stock
  • Experience of working with paper-based and electronic filing systems

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Linda Colligan
Teitl y swydd
Administration Manager
Rhif ffôn
07966386883
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg