Neidio i'r prif gynnwys
Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Administration
Gradd
Band 4
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
263-CCG24-119-HN
Cyflogwr
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Benton House
Tref
Newcastle upon Tyne
Cyflog
£25,147 - £27,596 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
23/07/2024 23:59

Teitl cyflogwr

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust logo

Administration Team Lead

Band 4

Hello!

We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).

We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, ‘I’ve seen somewhere I can fit in and be myself.’  We’re on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.

Opportunities for you

Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we’ve got exciting new opportunities available at every level and in every area.

We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there’s lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks.

  • Cultural diversity staff network
  • Disabled staff network
  • LGBT+ staff network

We also have a number of staff support groups which are open to any staff to attend. These Include:

  • Armed Forces and Veterans Staff Association
  • Mind, Health and Wellbeing Community
  • Menopause toolkit and cafes and staff carer support group

We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.

Always improving

CNTW is regulated by the national healthcare regulator, the Care Quality Commission (CQC). Our last two inspections have rated us as an outstanding organisation. We’re always seeking to improve as an organisation. Do you want to be part of that?

Trosolwg o'r swydd

We have a vacancy for a  full-time Administration Team Lead to join our busy administration team within the Children and Young People's Services (CYPS).  Office base is at Benton House, however the team is split over two sites and travel to Bensham Hospital will be required.

The post holder must have proven demonstrable supervisory, leadership and secretarial experience  along with the ability to collate data from Dashboards  and create reports as required.   The post holder will be required to monitor performance reports, must have proven experience of diary management and and minute taking.   

The post holder will provide guidance and supervisions to the admin team,  pco-ordinate staff leave, training, support and cover to other departments  when needed, as well as monitoring dashboards and sickness, and carrying out supervisions and annual appraisals.  Postholder will provide cover in the absence of other Admin Team Lead colleagues.

The post holder will be required to co-ordinate administrative support services ensuring all systems and processes operate efficiently and accurately through a process of continuous improvement.

You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you will not be shortlisted. 

Prif ddyletswyddau'r swydd

Candidates must be able to demonstrate proven experience within the last 12 months in the following  skills that are required for this post:

  • Experience in a customer/patient focused environment (in last 12 months)
  • Experienced in undertaking and leading administration supervisions and appraisals with staff 
  • Experienced in supporting and leading administration team(s) through organisational changes
  • Performance Management
  • Experienced in dealing with annual leave/sickness processes
  • A good understanding of Patient systems and Dashboards 
  • A good working knowledge of Microsoft word/excel/office packages
  • Excellent demonstrable verbal and written communication skills
  • Ability to be self-directed, motivated and able to contribute positively within a team
  • Dealing with complaints
  • Fast, accurate typing/keyboard skills,
  • Minute taking 
  • Well organised and structured
  • Travel to other sites
  • Complete admin rotas
  • Support to the Administration Manager/Pathway Manager and Community Clinical Manager
  • The post holder must be able to use own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills
  • The post holder will be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to  participate in all relevant training courses appropriate to the role.

 

 

 

 

 

Gweithio i'n sefydliad

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Please find attached job description for full details.

Advertising date : 16th July 2024

Closing date : 23rd  July 2024

We welcome your application.

Manyleb y person

Education & Qualifications

Meini prawf hanfodol
  • General level of education to O Level / GCSE or equivalent
  • NVQ Level 3 Business Management/or equivalent
  • Word processing skills to Level 3 or relevant demonstrable experience
Meini prawf dymunol
  • NVQ Level 3 in Customer Care

Knowledge & Experience

Meini prawf hanfodol
  • Working knowledge of Microsoft applications
  • Knowledge of Trust policies and procedures
  • Knowledge of office procedures
  • Ability to maintain and update Patient Information Systems eg RiO
  • Ability of upholding and working with confidential information and understanding the need for confidentiality
  • Administration and secretarial experience.
  • Experience of working within a multi-disciplinary team
Meini prawf dymunol
  • Knowledge of financial procedures/budgets relating to role
  • Experience using stock ordering systems and petty cash systems
  • Experience of dealing with complaints

Skills & Competencies

Meini prawf hanfodol
  • Organisational and problem-solving skills
  • Minute taking skills
  • Excellent communication and interpersonal skills, both verbal and written
  • Excellent people management, time management and decision making skills
  • Able to prioritise and plan own workload
  • Diary Management

Role Specific

Meini prawf hanfodol
  • Experience in undertaking Supervisions and appraisals
  • Flexible attitude to cope with fluctuating workloads and the requirement to cover other areas in times of staff absence
  • Enthusiastic and proactively embraces change to improve service delivery

Personal Characteristics

Meini prawf hanfodol
  • Able to work under pressure
  • Discrete and sensitive

Additional requirements

Meini prawf hanfodol
  • Able to meet the mobility requirements of the post.

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Linda Colligan
Teitl y swydd
Administration Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
07966386883
Gwybodaeth i gefnogi eich cais

Tracey McKenzie

Administration Manager -  07741291492

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg