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Job summary

Main area
Human Resources
Grade
NHS AfC: Band 8b
Contract
Permanent
Hours
  • Full time
  • Flexible working
  • Home or remote working
  • Compressed hours
37.5 hours per week
Job ref
914-BSA4724
Employer
NHS Business Services Authority
Employer type
NHS
Site
Stella House
Town
Newcastle Upon Tyne
Salary
£58,972 - £68,525 per annum
Salary period
Yearly
Closing
05/08/2024 23:59

Employer heading

NHS Business Services Authority logo

Senior HR Business Partner

NHS AfC: Band 8b

Job overview

Are you a strategic thinker with a passion for people and a deep understanding of HR business partnering? If so, we have an exciting opportunity for you to join us as a Senior HR Business Partner at the NHS Business Services Authority (NHSBSA)! In this role, you will work closely with business leaders, providing strategic and operational advice on people-related matters, and leading on people initiatives across the business.

As a key member of our Corporate Services team, you will take full accountability for the people agenda within your business directorates. You will also play a crucial role in the development and delivery of our overarching People Strategy, ensuring that our business strategy is achieved through people initiatives.

What do we offer?

  • 27 days leave (increasing with length of service) plus 8 bank holiday
  • Flexible working (we are happy to discuss options such as compressed hours)
  • Flexi time
  • Hybrid working model (we are currently working largely remotely)
  • Career development
  • Active wellbeing and inclusion networks
  • Excellent pension (23.7% employer contribution)
  • NHS Car lease scheme
  • Access to a wide range of benefits and high street discounts!

Please note this advert may close early depending on the number of applicants. 

Main duties of the job

As a Senior HR Business Partner, your main responsibilities will include:

  • Partnering with business leaders to create and deliver a people plan that aligns with their strategic aims and the wider business strategy.
  • Collaborating with leaders to enable people change initiatives within the business area.
  • Advising, guiding, and supporting Directors and key stakeholders on complex employee relation matters.
  • Leading on complex change and people initiatives driven by our business priorities, NHS Employers, employment legislation, government, and other external factors.
  • Building active internal and external networks within the NHS and wider organisations.

 Please review the attached job description and person specification for a full list of responsibilities for the role.

Working for our organisation

Here at the NHS Business Services Authority (NHSBSA), what we do matters.   

 We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.    

 Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That’s why when you join us, you’ll be empowered and given the right support to help your career grow.   

 As one of the UK’s Best Big Companies to work for, we’re all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.   

We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.   

We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.   

 Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take you.   

We are people connected to care.

Detailed job description and main responsibilities

In this role will work in partnership with the business leaders, providing strategic and operational advice and knowledge on people related matters in line with the needs and priorities of the business directorate to which they are partnering. 

The post holder will be forward thinking, commercially minded and take an evidence based approach, pro-actively partnering their business area to ensure achievement of current objectives, but focusing to the future to ensure business strategic aims are achieved. They will take full accountability for the people agenda within their business directorates, own the relationship, and ensure effective delivery of highly complex people practise. 

In addition, the post holder will lead on people initiatives for across the whole of the business. From the initial concept, through to implementation and continual development, the people business partner will ensure that the initiatives are beneficial for both colleagues and the business. Such initiatives will include talent management, workforce planning, engagement and performance management. 

As well as being a partner to the business, the post holder will work collaboratively with colleagues across the HR team and will embrace a one team ethos, continually supporting team development and challenging the status quo to ensure a consistent, value adding HR provision to leaders and colleagues. 

In this role, you are accountable for: 

1. Partnering the leaders of specific business directorates and fully understanding their business area and future strategic aims to create, own and fully deliver a people plan to enable the achievement of these, and ultimately the wider business strategy. This people plan will incorporate
appropriate elements of the People Strategy to ensure consistent approaches across the business, in addition to talent management,
performance development and workforce planning.

2. Collaboration with leaders to enable people change initiatives within the business area, providing a robust framework to plan and manage the
continuous process of change, including dependencies, risk, potential scenarios and mitigation. Highly complex advice will need to be provided
on issues including TUPE, redundancy, department restructures and operational efficiency.

3. Having full awareness and management of the headcount, contingent labour 1 and contractor frameworks within your business directorates, and
the movement within this. Where appropriate, minimising the usage of contractors, maximising role design and ensuring overall headcount is
within budget.

4. Through the knowledge you acquire within your business directorate, actively contribute to the development and delivery of the overarching
People Strategy to ensure business strategy is achieved through people initiatives.

5. Advising, guiding and supporting Directors and key stakeholders on highly complex employee relation matters. This will include conduct and
capability issues involving senior management and advising on complex employment legislation and NHS policy and terms and conditions.

6. Coach and build the capability of senior managers to enable the delivery of the BSA strategic goals through their teams, and to anticipate and
pre-empt organisational and people issues, maximising both colleague engagement and experience.

7. Continually developing your professional knowledge and skills by keeping up to date with external trends and best practice in the areas of
expertise and HR more broadly. This will include keeping up to date on highly complex employment legislation and ensuring this knowledge is
cascaded within your business areas and across the wider business.

8. Working with the business Director and Senior Management Team to continually drive forward both colleague engagement and experience,
taking into account colleague survey feedback.

9. Thought leader on people initiatives for the whole of the business. Working in collaboration with the Organisational Development team, from the initial concept, through to implementation and continual development, the people business partner will ensure that the initiatives are beneficial for
both colleagues and the business. Such initiatives will include talent management, workforce planning, engagement and performance
management.

10. Leading on highly complex change and people initiatives that are driven by NHS Employers, employment legislation, government and other
external factors. Owing the full process from understanding and assessing the impact of the change, through to implementation.
11. Taking highly complex data and producing meaningful reports to enable leadership team focus on key current issues and future initiatives. This
will include creating a people metric dashboard for the business directorate that clearly shows key people KPI’s, with analysis of these to provide
effective management information, taking accountability with the management team to address any concerns.
12. Provide recruitment partner support for senior positions with the Business.
13. Working closely with the HR Manager and HR Advisor for the directorate to ensure the leaders, managers and colleagues are fully supported
through the employee lifecycle and a value added service is being provided.
14. Creating a people metric dashboard for the business directorate that clearly shows key people KPI’s, with analysis of these to provide effective
management information, taking accountability with the management team to address any concerns.
15. Working with the Talent Acquisition Manager to explore and implement talent acquisition models/practices to acquire the best talent for the
directorate and business as a whole.
16. Building active internal and external networks within the NHS and wider organisations, to share working practices and build innovative ideas,
with the potential for future partnership working.
17. Building our employer brand by being an ambassador for the NHSBSA though networking, speaking at external events and partner relationships.
18. Being an active member of the wider HR team, continually supporting team development and challenging the status quo to ensure a consistent,
value adding HR provision to leaders, managers and colleagues.
19. Deputising for the Head of Human Resources as appropriate. 

Person specification

Experience

Essential criteria
  • Extensive HR experience in a senior business partnering role, some at senior management level
  • Significant experience of advising on HR policy, employment law and best practice
  • Significant experience of organisational change - TUPE, restructure, redundancy
  • Significant experience of planning and delivering people initiatives
  • Experience of planning and delivering people initiatives
Desirable criteria
  • Experience of working with NHS or public Sector T&C's
  • Experience of working with TU

Qualifications

Essential criteria
  • MCIPD Membership educated to degree level or equivalent experience or qualification
  • Ongoing CPD
Desirable criteria
  • Masters Degree in HRM

Skills

Essential criteria
  • Substantial knowledge of HR policies, procedures and associated Employment law and complex cases
  • Build effective and trusting business partnering relationships work at strategic level developing new business and hr solutions to meet business needs
  • Ability to work at a strategic level developing new business and HR solutions
  • Ability to use initiative and prioritise a diverse workload
Desirable criteria
  • Experience of HR Information systems
  • Knowledge of A4C and NHS Plan

Employer certification / accreditation badges

LGBTQIE Top 100 2023LGBTQIE Gold Award 2023Menopause Friendly EmployerDisability confident leaderArmed Forces Covenant Gold AwardENEI Gold '22Better Health at Work AwardStep into healthCarer Confident -AccomplishedStonewall Top 100 Employers in 2023UK's 25 Best Big Companies 2023Care Confident EmployerNot-for-profit bodies Top 5 organisations 2023

Documents to download

Apply online now

Further details / informal visits contact

Name
Caitlin Stronach
Job title
HR Business Partner Lead
Email address
[email protected]
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