HealthJobsUK

Job overview

Fraud Assistant

Permanent

37.5 hours per week

If you have excellent communication, IT and analytical skills, with experience of transcribing audio and knowledge of investigative procedures, the NHS Business Services Authority (NHSBSA) has an opportunity for you.

The NHSBSA plays an important role in tackling fraud and error across the wider NHS by reducing opportunities for fraud and error and improving the way that fraud and error risks are addressed.

We are currently recruiting a Fraud Assistant to work within the NHSBSA Loss and Fraud Prevention (LFP) Team on a permanent basis. 

As Fraud Assistant, you will provide an excellent standard of administrative and investigative support to the LFP Team.  You will assist with delivering fraud proactive exercises and engaging with staff across the NHSBSA to capture risks and monitor controls.  Good administration skills such as taking notes and producing reports is a requirement of the role.  You will have experience of analysing data and making recommendations therefore you must be accurate, able to prioritise own workload and work independently within established parameters.  

What we offer:

27 days leave (increasing with length of service) plus 8 bank holidays
Flexi time
Hybrid working model (working remotely at home and in the office)
Career development
Active wellbeing and inclusion networks
Excellent pension
NHS Car lease scheme
Access to a wide range of benefits and high street discounts

Main duties of the job

As a Fraud Assistant you will be responsible for:

·         managing and analysing large amounts of data, identifying, drawing sound conclusions and presenting your findings in an easily understandable way to senior managers within NHSBSA

·         preparing and presenting reports, submissions, and other documents highlighting anomalies and potential fraud and error

·         undertaking checks with external intelligence agencies such as Equifax to obtain information

·         attending meetings to discuss findings from analysis work and provide administrative support

·         engaging with internal and external stakeholders to raise awareness of fraud and assist the NHSBSA to reduce fraud, error and loss across the business

·         undertaking enquiries relating to allegations of fraud

The successful candidate will hold a full driving licence and have practical experience of:

·         Communicating with potentially vulnerable people.

·         Using various questioning technics to extract information

·         Analysing information and deciding next steps.

·         Managing own workload and ability to prioritise.

·         GDPR and requesting information in accordance with legislation.

The post holder will either hold an Accredited Counter Fraud Specialist (ACFS) certificate or must successfully complete the ACFS training course within 6 months of commencing post.  Employment in this post is subject to a satisfactory Disclosure from the Disclosure & Barring Service.

Working for our organisation

Here at the NHS Business Services Authority (NHSBSA), what we do matters.   

 We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.    

 Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That’s why when you join us, you’ll be empowered and given the right support to help your career grow.   

 As one of the UK’s Best Big Companies to work for, we’re all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.   

We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.   

We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.   

 Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take you.   

We are people connected to care.