Job summary
- Main area
- In-Patient Admin
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 18.75 hours per week (Working days Monday to Friday)
- Job ref
- 263-ICG24-042-HN
- Employer
- Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
- Employer type
- NHS
- Site
- St Georges Park Hospital
- Town
- Morpeth
- Salary
- £22,816 - £24,336 pro rata per annum
- Salary period
- Yearly
- Closing
- 31/07/2024 23:59
Employer heading
Administration Officer
Band 3
Hello!
We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).
We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, ‘I’ve seen somewhere I can fit in and be myself.’ We’re on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.
Opportunities for you
Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we’ve got exciting new opportunities available at every level and in every area.
We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there’s lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks.
- Cultural diversity staff network
- Disabled staff network
- LGBT+ staff network
We also have a number of staff support groups which are open to any staff to attend. These Include:
- Armed Forces and Veterans Staff Association
- Mind, Health and Wellbeing Community
- Menopause toolkit and cafes and staff carer support group
We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.
Always improving
CNTW is regulated by the national healthcare regulator, the Care Quality Commission (CQC). Our last two inspections have rated us as an outstanding organisation. We’re always seeking to improve as an organisation. Do you want to be part of that?
Job overview
Due to retirement, an exciting opportunity has arisen for a suitably qualified and experienced individual to join North In-Patients CBU as Administration Officer (acute ward), based at St Georges Park Hospital, Morpeth.
The post holder will support Ward Manager to provide an effective and responsive admin service assisting with performance data such as off-duty rosters, training, holidays and sickness monitoring.
This is a part time permanent role, 18.75hrs per week working Monday to Friday inclusive.
Candidates must be able to demonstrate proven experience in the following:
- Experience in a customer service/patient/service user focused environment
- Secretarial skills working within a team
- Excellent communication and interpersonal skills
- Typing/keyboard skills
- Good working knowledge of Microsoft Office/Word/Excel
- Excellent verbal and written communication skills
- Ability to be self-directed, motivated and contribute positively within a team
- Ability to manage and maintain office systems
- Ability to deal with exposure to highly distressing or emotional circumstances
- Expected to participate in all relevant training courses appropriate to the role
Main duties of the job
Main duties of the role:
- Collate data and information to produce reports
- Organise training events as directed
- Manage ward staff holidays/study leave/sickness, etc
- Maintain ward staff off-duty roster
- Communicate effectively with wide range of staff
Working for our organisation
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Detailed job description and main responsibilities
We welcome pre-application queries and site visits.
Please find attached job description for full details.
Advertising date : 18th July 2024
Closing date : 31st July 2024
We welcome your application.
Person specification
Qualifications
Essential criteria
- Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent)
- Audio Typing qualification or demonstrable equivalent experience
- General level of education to O-Level/ GCSE or equivalent
Desirable criteria
- RSA Level 2/OCR Level 2
Experience
Essential criteria
- Minute taking experience
- Diary management and organisational experience
- Knowledge of NHS Policies and Procedures
- Working knowledge of Microsoft applications, including e-mail communication
- Ability to maintain and update Patient Information Systems e.g. RiO
- Good working knowledge of office procedures
- Previous secretarial/clerical experience
- Ability to uphold confidentiality at all times
- Able to prioritise and plan own workload
Desirable criteria
- demonstrates willingness to learn in application
Skills and Competencies
Essential criteria
- Excellent communication and interpersonal skills, both verbal and written
- Excellent communication and interpersonal skills, both verbal and written
- Good organisational and planning skills
Desirable criteria
- demonstrates willingness to learn in application
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Fiona Appleton
- Job title
- Admin Manager
- Email address
- [email protected]
- Telephone number
- 07904619888
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