Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 319-6042276SO-A
- Employer
- Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Oxford Centre
- Town
- Longbenton
- Salary
- £22,383 per annum
- Salary period
- Yearly
- Closing
- 01/08/2024 23:59
Employer heading
Administrative Assistant
NHS AfC: Band 2
Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!
What the Northumbria Way means for you:
- Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
- Support and connection through a variety of Staff Network groups
- A range of flexible working opportunities
- Generous annual leave and pension scheme
- Access to lease car and home electronics scheme (qualifying criteria applies)
- Opportunities to improve your professional development through our vast training programmes
- On-site nursery places via salary sacrifice
- Access to savings scheme via salary sacrifice with Northumberland Community Bank
We are proud to be one of the country’s top performing NHS trusts – rated ‘outstanding’ overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.
We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy.
If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.
Job overview
Applications are invited from candidates who are suitably qualified and experienced in administrative duties and clerical work to offer administrative support to our busy adult Speech and Language Therapy team. The post will be based at the Oxford Centre in Longbenton, but may be required to work at other sites within the Trust.
The post would be suitable for staff who have completed a Business Admin Apprenticeship and/or staff looking to offer administrative support to a clinical community-based service.
Main duties of the job
The successful candidate will work alongside assistant speech and language therapists and administrative officers to provide a comprehensive clerical and secretarial service to the team of speech and language therapists working in the community and hospital sites.
The main duties of this post will involve answering telephone queries from patients / professionals, booking appointments, sending out clinical correspondence and maintaining admin systems including Systmone. Other varied duties include handling post, photocopying, filing and typing clinical correspondence. IT skills in the use of Microsoft products would be an advantage alongside word processing experience and knowledge of Systmone.
Working for our organisation
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
Detailed job description and main responsibilities
We are looking for a highly organised individual, who has excellent interpersonal and communication skills to join our admin team. This is an exciting opportunity to be part of a friendly, dynamic, innovative service that prides itself on high quality care and positive patient and staff experience.
The post holder must be able to use their own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills. The post holder will access regular support and supervision from the Office Manager and be part of a small, experience administrative team.
Person specification
Qualifications
Essential criteria
- NVQ level 2 or equivalent experience
- Good general level of educational up to GCSE/ O level
- Experience of using IT systems
- Experience of working in an office environment
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Christine Barber
- Job title
- Office Manager
- Email address
- [email protected]
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